On the whole this year (so far), our team are happy with the way things have been working with the WBC, sure there have been some things we could have a little pick at, but on the whole, its all been good.
Although not upto some of the standards of the fabulous food onsite, there has been a massive improvement in the catering, this was my main complaint in 2009 and it has now improved into a semi-nourishable standard

decent breakfast and dinner. In 2009 i ended up seriously out of pocket at glastonbury as i couldnt eat the food from our canteen, this year.. i didnt have to eat on site at all.
Things could have went smoother with our transport.. driver getting lost! (i dont know how, and he wouldnt listen to the directions when we told him) and then coach packing it in.. fortunately we were at sheptons mallet by that point, so it was just a case of getting a mini bus off site to do shuttle runs... tho i must learn that its not a good idea to get pissed before the tent goes up. a few of us ended up getting into our brothers cider for several hours in sheptons, by the time we got on site (last shuttle run), we were so drunk, it was dark and had real difficulty in getting our tents up

still it was an adventure. I wouldnt say the WBC at fault tho, not much control they could have over that!
oh and on the way back up the road, at our bus changeover (we had to swap coaches half way..) some of our teams tents went missing!.
Shifts, as wbc-worker says, you take the good with the bad and you dont have a choice. our shifts were not too bad for glasto, working no later than midnight, but with the weather, it put you off doing the trek to the late night area if you finish at midnight, and didnt want to confront a queue. still we had great shifts wed - fri. had a free run of the festival til 6pm saturday!

so no complaints.
feedback i have had from my team at latitude is that it was all good as well, as mentioned above, shifts balance out but you cant goto the festivals with a plan of who you want to see, it wont work like that.
the beer vouchers are an issue, not so much for us at glasto this year as we worked 5 mins from bread and roses were you could exchange. but on the first night they insisted that we had to have the tuborg bottles that had to be decanted into cups, but by the time the staff decanted them, fizzed them up, we had half a pint. fuck that after working a shift, wouldnt even get a decent drink.. we moaned heavily about this.. next night, it was pints that were given out. still the voucher scheme is not ideal for staff, it could mean a serious trek for some to use the voucher or have to use it on the campsite, away from the action.
talking of the campsite, how bad was the music in our campsite bar? we are at glastonbury festival, every top artist, dj etc in the world is there, and we get (decent bloke, but geeez) your stereotypical wedding/birthday/function dj in our tent... i came back to have a pint to chill before getting some shut eye and had to endure a YMCA karaoke, the slosh,"i got the key.. i got the secret" 90s session, etc etc etc.. all with the dj speaking between tunes.. it was bad! and that was every single night! and you had to work in that environment brian!

it did make us really hold off going back to our campsite!
Only leeds to go for us now, has been a good year with the wbc. i just wish they would provide transport from scotland to some other events rather than just glastonbury and it would all be absolutely ideal for us. ie, why not run a bus from glasgow to leeds? when transport is always provided for other events from london. theres enough of us going down for leeds as far as i can make out. i understand its not feasible for other festivals as there aint enough, but leeds should get scottish transport.
aye, so good year from us, the caterings improved, we got all our shifts in advance (a real bonus to enable planning at festivals), we got transport to glastonbury, dont pay deposits for festivals, met some good people, raised funds for our organisation, no real issues at all. looking fwd to 2012

... more so 2013 when glasto is back on tho.