why does my laptop not work?

[Minnie_the_Minx]

Oh, but she asks daft questions about everything. Not so much now, mind. Not since The Ban.

everything being what exactly?

er, you don't have to respond to my threads if they do your head in

 

[Minnie_the_Minx]

Get into safe mode, double click My Computer>right click C:\>Properties>Tools>Error Checking>Check Now
Put a checkmark in both boxes, click 'start' >OK then reboot. Let it run through chkdsk and let us know what happens.

did that, but couldn't even get as far as chkdsk as it blacked out after screen listing multi(0)disk(0)rdisk(0)partition(1)WINNT\System32 etc.

Had to switch back on after it hadn't done anything for an hour or so but I've managed to get back in in safe mode now. Shall I do chkdsk /r/f now?

 

[Hi-ASL]

everything being what exactly?

Er, this? Or this? Or maybe this?

er, you don't have to respond to my threads if they do your head in

Oh shut up, I enjoy it.

 

[Minnie_the_Minx]

Er, this? Or this? Or maybe this?
Oh shut up, I enjoy it.

You do realise that "If aliens invaded earth, would you be racist" and "would you like to see a picture of my duck" are not serious questions don't you?

 

[Minnie_the_Minx]

i wouldn't say daft. It might seem obvious stuff to us but unless you are working with the bastard things day in day out, it's confusing.

.

I've run chkdsk again and it verified files/folders and free space and didn't return any errors

 

[Hi-ASL]

You do realise that "If aliens invaded earth, would you be racist" and "would you like to see a picture of my duck" are not serious questions don't you?

Duh. Course.

 

[Minnie_the_Minx]

Duh. Course.

well I'm never sure with you, what with all your rolley eyes

 

[Hi-ASL]

So, I'm never sure with you and all your hhms.

Has Boris not fixed your computer yet or what?

(Had a look to see if I've got a Windows 2000 disk. It's not its Windows Minnellium. Which is almost your name - but not what you need. (So BitTorrent it.

) )

 

[Minnie_the_Minx]

So, I'm never sure with you and all your hhms.

Has Boris not fixed your computer yet or what?

(Had a look to see if I've got a Windows 2000 disk. It's not its Windows Minnellium. Which is almost your name - but not what you need. (So BitTorrent it.

) )

My hmms are directed at me.

No, I think Boris has gone to lay down to let his brain recover.

I don't know what BitTorrent is.

I will wait 'til Boris comes back, although if he doesn't, I may have to wait 'til 2nd October

 

[Hi-ASL]

Why 2nd October? That's a long, long way away. Like, months.

 

[Minnie_the_Minx]

Why 2nd October? That's a long, long way away. Like, months.

Well that's when b/f's brother is coming over, so if we can't manage to fix it over the phone, I'll have to wait 'til then

 

[Hi-ASL]

Ooh. Bit rubbish. Waiting all that time, I mean. It sounds to me like something which, if you could get hold of a Windows 2000 disk, could be automatically repaired by the install program very easily but which, without it, sounds like a lot of guesswork and trial and error. Might be worth asking around to see if anyone's got one you can borrow.

 

[Minnie_the_Minx]

Ooh. Bit rubbish. Waiting all that time, I mean. It sounds to me like something which, if you could get hold of a Windows 2000 disk, could be automatically repaired by the install program very easily but which, without it, sounds like a lot of guesswork and trial and error. Might be worth asking around to see if anyone's got one you can borrow.

Well luckily I can still access my emails and the internet (except when Firefox keeps shutting down which it seems to be doing quite frequently at the moment).

Main problem is not being able to view pictures. Also means I don't want to risk putting my Turkey photos on machine in case it's a waste of time and I lose them.

Hopefully as well, he'll be sorting me out with more RAM as I bought myself a DVD writer thingy so I could put video clips on to disk, but I don't have enough RAM apparently.

 

[Hi-ASL]

Your photos will probably be quite safe as long as you put them on the D drive. You could also upload them to a photo site, eg Flickr, or a to a file storage site - DivShare will let you upload 5GB, free and forever (or so they say ), then download them when everything's sorted.

I take it you can't view pictures because of the low screen resolution in Safe Mode - if you right-click the desktop, click Properties and bring up the Display Settings, will it not let you increase the resolution any? Don't think it will, but worth checking.

Also, see this page on boot options, available when you press F8 on bootup. Have you tried the 'Last Known Good Configuration'? Also worth a try:

http://articles.techrepublic.com.com/5100-10878_11-5034577.html

 

[Minnie_the_Minx]

Your photos will probably be quite safe as long as you put them on the D drive. You could also upload them to a photo site, eg Flickr, or a to a file storage site - DivShare will let you upload 5GB, free and forever (or so they say ), then download them when everything's sorted.

I take it you can't view pictures because of the low screen resolution in Safe Mode - if you right-click the desktop, click Properties and bring up the Display Settings, will it not let you increase the resolution any? Don't think it will, but worth checking.

Also, see this page on boot options, available when you press F8 on bootup. Have you tried the 'Last Known Good Configuration'? Also worth a try:

http://articles.techrepublic.com.com/5100-10878_11-5034577.html

The display settings is only coming up with 16 colours. All the other options have disappeared.

Have also tried Last Known Good Configuration and that didn't work either.

I use Photobucket for my photos as I'm unable to get on to Flickr at work.

Photobucket unfortunately is incredibly slow and I've loads of pics to put up. Would also like to be able to view them and delete what I don't want. Prefer to do that on a big screen rather than camera as things look different on screen.

Will have a look at that Divshare though. Cheers

 

[Jonti]

I've run a couple of virus checkers. Ran Panda first and it would only clear one virus for free.

I'd have though Nod32 would have stopped them, but obviously not. Ran Spybot after Panda and it found nothing.

I don't have a recovery disk

Will I have lost all my photos. I don't give a sod about anything else but I don't want to lose my photos

Your photos are almost certainly still on your hard disk. The only problem is that Windows is borked, we're not completely sure why yet.

You may (or may not) have a malware infection. Windows systems can fall victim to malware even if you don't visit dodgy sites, or open dodgy emails. A windows system connected to the net can be get infected by malware, even if you never touch the keyboard at all But it may be that windows has got its knickers in a twist for some other reason.

Thing is, just 'cos the operating system is sick, does not mean that your photos have been destroyed. They are likely still there on the hard drive.

I have a C and a D drive. I save all my photos in the D drive although my holiday ones I DID copy over to C drive. Wouldn't I still lose them if they were all copied over to C drive as well?

The contents of the D drive will be unaffected if you format the C drive and reinstall windows, OK.

If I were faced with this issue, I'd boot a liveCD (probably Ubuntu, 'cos they are very easy to obtain) and use it to rescue my data, by copying it all to the D drive, and perhaps to an external storage as well. This works because a liveCD just by-passes the borked windows system, while still allowing you to read from the windows drive.

 

[Leafster]

I'm not sure if it's relevant but I think Minnie has a Dell Inspiron 4000 which only has one physical hard drive. I guess it must have been partitioned into two drives. My knowledge of formatting partitions is non-existent but I thought I'd mention it just in case it affected the advice of the more knowledgeable posters.

 

[Minnie_the_Minx]

I'm not sure if it's relevant but I think Minnie has a Dell Inspiron 4000 which only has one physical hard drive. I guess it must have been partitioned into two drives. My knowledge of formatting partitions is non-existent but I thought I'd mention it just in case it affected the advice of the more knowledgeable posters.

You are correct. b/f's brother put two drives on as he initially installed Faronics Deep Freeze on the C drive to protect all the vital stuff and we were to use the D drive, but we never have it running

 

[Minnie_the_Minx]

Your photos are almost certainly still on your hard disk. The only problem is that Windows is borked, we're not completely sure why yet.

You may (or may not) have a malware infection. Windows systems can fall victim to malware even if you don't visit dodgy sites, or open dodgy emails. A windows system connected to the net can be get infected by malware, even if you never touch the keyboard at all But it may be that windows has got its knickers in a twist for some other reason.

Thing is, just 'cos the operating system is sick, does not mean that your photos have been destroyed. They are likely still there on the hard drive.

The contents of the D drive will be unaffected if you format the C drive and reinstall windows, OK.

If I were faced with this issue, I'd boot a liveCD (probably Ubuntu, 'cos they are very easy to obtain) and use it to rescue my data, by copying it all to the D drive, and perhaps to an external storage as well. This works because a liveCD just by-passes the borked windows system, while still allowing you to read from the windows drive.

Not worried about the photos. They are still there at the moment, but I'm worried about losing them trying to get this problem sorted.

However, I did listen to Hi Asl and checked out the Div Share and started putting some recent pictures on there as it seems faster than Photobucket but I took hours.

 

[boskysquelch]

this is probably what you've got Minnie... http://www.urban75.net/vbulletin/showthread.php?t=258414&highlight=kalidarkone

 

[Minnie_the_Minx]

this is probably what you've got Minnie... http://www.urban75.net/vbulletin/showthread.php?t=258414&highlight=kalidarkone

I don't have AVG installed. I'm sure I took it off as I already have Nod32 and Spybot and Malwarebytes on

 

[Minnie_the_Minx]

I have the following numbers in Hijack this which mean nothing to me:

R0, R3, 02, 03, 04. 08, 09, 016, 018, 020 and 023 (which has a tick in the box and says "ATI Hotkey Poller - Unknown Owner)

The logfile says

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:50:59 PM, on 9/21/2008
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Safe mode with network support

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINNT\System32\DLA\DLASHX_W.DLL
O2 - BHO: EWPBrowseObject Class - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O4 - HKLM\..\Run: [MSConfig] C:\Documents and Settings\J & Z.J-58537F0634\My Documents\msconfig.exe /auto
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/1890acf835b11e25f917/netzip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?980036426057
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1185300813621
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: DfLogon - C:\WINNT\SYSTEM32\LogonDll.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\system32\Ati2evxx.exe

--
End of file - 4164 bytes

 

[gentlegreen]

Fn F4 external monitor ?

 

[boskysquelch]

I don't have AVG installed. I'm sure I took it off as I already have Nod32 and Spybot and Malwarebytes on

well done...you read the first post...now read the rest...

 

[boskysquelch]

Fn F4 external monitor ?

probably!

 

[Minnie_the_Minx]

well done...you read the first post...now read the rest...

I did, I was just sharing my initial observations


You've missed me really haven't you?

 

[Minnie_the_Minx]

Fn F4 external monitor ?

In English please

 

[Sunray]

Try this Minnie

http://www.informationweek.com/news/windows/showArticle.jhtml?articleID=189400897&pgno=1

 

[gentlegreen]

In English please

Have you tried plugging in an external monitor ?

You may have inadvertently done Fn F4 or whatever it is on your laptop and switched the screens.

I'm using a laptop with a nearly shagged backlight and an external monitor and I think it displays stuff on its own monitor when it first starts up.

 

[boskysquelch]

http://www.daniweb.com/forums/thread5425.html

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - *****//software-dl.real.c**/1890acf8...p/RdxIE601.cab

the .cab is spyware for a start...

I've looked through the rest and can't see anything obvious/unobvious...yet.