elbows
Well-Known Member
Some dick consultant who was brought into our place a few years ago and became owners best mate, wanted to start a business that would advise UK retail on how to have the same customer service ethic as US stores do. I did not disguise my opinion that the idea was doomed, mostly for cultural reasons. The guy was British but he'd been living in the states for a long time before coming back. He must have been away too long to expect that radical changes could be made, and a healthy profit, trying to force a smile out of the nations retail workers.
Maybe its just me, but when I was a kid my parents were often not wanting to go into small shops because yu'd get pestered by the staff more. Our stiff upper lip extends to retail.
Maybe its just me, but when I was a kid my parents were often not wanting to go into small shops because yu'd get pestered by the staff more. Our stiff upper lip extends to retail.

now that puts a different light on the matter
