Doesn't seem to have been a thread for a while on this... I need to help my Mum do some basic things on her computer but it's going to be a heck of a lot easier if I just do it myself via remote access while she watches rather than me try and explain over the phone and we both end up frustrated at not being in the same room. So which is the best one to use these days? Preferably free, preferably cross platform (she is Win10, I am OSX). Thanks in advance.