Minnie_the_Minx
someinenhhanding menbag and me ah bollox
yes, but it comes with other information you have to input (but I can't remember what). I'll do the reinstallation tomorrow and take photos of the bits where I get stuck and am not sure what I'm supposed to input.
I'll also ring Zen and get them to redo the installation process with me. The last guy just reckoned it was the modem overheating and dying without offering to go through the installation again so I just tried to do it myself but I was obviously not inputting the correct information

