Which modem shall I get

[grit]

Well the modem's quite warm to the touch as is the plug itself. I'm not sure though how normal that is.

Unless its capable of actually causing harm when touched I wouldnt worry about it. Have you tried uninstalling/reinstalling the modem?

 

[tarannau]

I've got a couple of old USB modems that I've replaced over at my parents Minnie. I can't quite remember what they are, but they used to work just fine and are probably equal to the frog. If you let me know what OS you're using (which version of Windows) I'll see if any of them could provide a free, if not wireless, option.

 

[Minnie_the_Minx]

Unless its capable of actually causing harm when touched I wouldnt worry about it. Have you tried uninstalling/reinstalling the modem?

I think I did that weeks ago.

I also rang Zen (shortly after that hot spell we had) and they said they'd had a lot of people ringing in with problems. It seems like their modems were overheating. Maybe mine got sunburnt and never recovered

 

[Minnie_the_Minx]

I've got a couple of old USB modems that I've replaced over at my parents Minnie. I can't quite remember what they are, but they used to work just fine and are probably equal to the frog. If you let me know what OS you're using (which version of Windows) I'll see if any of them could provide a free, if not wireless, option.

Thanks for offer. I'm going to try newbie's first. If that doesn't work, I'll be knocking at your door

 

[grit]

Obviously if the new modems dont resolve the issue its a problem with the laptop itself, post back and let us know how you get on.

 

[Minnie_the_Minx]

Obviously if the new modems dont resolve the issue its a problem with the laptop itself, post back and let us know how you get on.

Right, I've met Newbie today. I tried to use the ruse of "do you want to come in and look at my radiators", to get deep down and dirty with him, but he wasn't interested.

I've got an hour to see if I can connect to this new modem, then I've got to go out again, so if you don't hear from me by 5.00pm, assume I've not got it working

 

[brix]

Right, I've met Newbie today. I tried to use the ruse of "do you want to come in and look at my radiators", to get deep down and dirty with him, but he wasn't interested.

You're such a smooth-talker Min

 

[Minnie_the_Minx]

I get a message saying

Digital Signature Not Found

blah blah blah

Unknown Software Package

If you want to search for Microsoft Digitally signed software, visit the Windows Update website at http://windowsupdate.microsoft.com to see if one is available.

Do you want to continue the installation?

I click "yes" to continue with installation but I can't seem to connect

 

[Minnie_the_Minx]

You're such a smooth-talker Min

I even tried to bribe him with alcohol

 

[grit]

I get a message saying

I click "yes" to continue with installation but I can't seem to connect

The fun begins........

Whats the exact error your getting when you attempt to connect does the computer "see" the modem?

 

[brix]

I even tried to bribe him with alcohol

Oh dear god, that's desperation for you...

 

[Minnie_the_Minx]

The fun begins........

Whats the exact error your getting when you attempt to connect does the computer "see" the modem?

can't remember. The same I get when my modem switches off.

I'll take a photo next time. That's what I did with that message up there as I'd never have remembered that.

 

[Minnie_the_Minx]

Oh dear god, that's desperation for you...

I think he was shy

























or I scared him

or he wasn't sure it was me at all as he caught me coming out of neighbour's after investigation into a damp patch.

 

[miss minnie]

I get a message saying




I click "yes" to continue with installation but I can't seem to connect

Do you recall having to enter a username/password when installing the old modem?

 

[grit]

can't remember. The same I get when my modem switches off.

I'll take a photo next time. That's what I did with that message up there as I'd never have remembered that.

Do you have any other usb devices that you could use to test that the usb port is functioning correctly?

eta: that error message you posted is actually ok it just means the maker didnt bother their arse getting their drivers signed which is common enough

 

[Minnie_the_Minx]

Do you recall having to enter a username/password when installing the old modem?

yes, I'm with Zen. I think there's username and POP things that have to be entered in data boxes and other info that I can't remember

 

[Minnie_the_Minx]

Do you have any other usb devices that you could use to test that the usb port is functioning correctly?

eta: that error message you posted is actually ok it just means the maker didnt bother their arse getting their drivers signed which is common enough

well I have a 4 socket USB adaptor. My printer's plugged into one of them and that works fine

Maybe that particular socket is dodgy?

 

[grit]

well I have a 4 socket USB adaptor. My printer's plugged into one of them and that works fine

Maybe that particular socket is dodgy?

worth a shot actaully hang on does this modem have its own seperate power supply? Or its being powered by usb?

 

[Minnie_the_Minx]

worth a shot actaully hang on does this modem have its own seperate power supply? Or its being powered by usb?

My one does, Newbie's doesn't, which was most confusing.

There's no sockets in his either, except one lead so I had problems getting my head round where the telephone cable should be as I have a modem extension as computer and telephone socket are about 12 foot away from each other

 

[grit]

My one does, Newbie's doesn't, which was most confusing.

There's no sockets in his either, except one lead so I had problems getting my head round where the telephone cable should be as I have a modem extension as computer and telephone socket are about 12 foot away from each other

IF newbies modem the one your using now is being powered by usb, plug it directly into the laptop and not your usb port expander as thats going to consideribly drop the amount of power available to the modem

 

[Minnie_the_Minx]

IF newbies modem the one your using now is being powered by usb, plug it directly into the laptop and not your usb port expander as thats going to consideribly drop the amount of power available to the modem

I'm using my usb at the moment plugged into a USB 4 socket adaptor. I can't use newbie's

I'll have to try newbie's later as I've got to go out again

 

[Sunray]

Did the router come as part of the Broadband package? If it did then its still theirs and all you have to do is ring them up and tell them its broken and they will send you another.

Modem is really, really on its last legs now, so much so, that it's switching off every few minutes so I barely even have enough time to read descriptions before having to start again.

What I currently have is a Thompson Speedtouch router (ADSL, USB).

I can only have ADSL USB as I have a Dell Inspiron 4000.

Now obviously that's going to die as well one day so one day I'll no doubt have to get a new computer. To save me buying modems/routers in the future, I was told that if I wanted to go wireless in the future (highly unlikely), I'd need a modem router.

So, I need a modem/router with ADSL and USB that can be used on a Dell Inspiron 4000 operating Windows 2000.

I'm going to post some up so you can tell me if they're compatible as can't stay connected long enough to read.

First one:

http://www.amazon.co.uk/Netgear-DG8...1?ie=UTF8&s=electronics&qid=1249460922&sr=8-1

 

[Minnie_the_Minx]

Did the router come as part of the Broadband package? If it did then its still theirs and all you have to do is ring them up and tell them its broken and they will send you another.

No, I had to by the router from Zen. As it's more than a year old, guarantee is out-of-date

 

[newbie]

My one does, Newbie's doesn't, which was most confusing.

There's no sockets in his either, except one lead so I had problems getting my head round where the telephone cable should be as I have a modem extension as computer and telephone socket are about 12 foot away from each other

there's a socket on the thick wire where the thin one plugs in, so unplug it and plug in your extension.






I don't do alcohol, sorry,




or damp patches

 

[brix]

I don't do alcohol, sorry,




or damp patches

Mark my words... you had a lucky escape

 

[newbie]

all good.

 

[Minnie_the_Minx]

there's a socket on the thick wire where the thin one plugs in, so unplug it and plug in your extension.






I don't do alcohol, sorry,




or damp patches

Yeah, I eventually got round having to plug one end of your telephone wire into the modem extension lead and the other into your modem itself, but the problem seemed to occur before that, (that error message I posted about earlier).

As for the alcohol, that's fine

You could have had a cream and jam doughnut but the builders had eaten them already

 

[Minnie_the_Minx]

IF newbies modem the one your using now is being powered by usb, plug it directly into the laptop and not your usb port expander as thats going to consideribly drop the amount of power available to the modem

tried using USB port directly into back of laptop.

Just get

Address Not Found













Firefox can't find the server at en-us.start2.mozilla.com.







The browser could not find the host server for the provided address.

* Did you make a mistake when typing the domain? (e.g. "ww.mozilla.org" instead of "www.mozilla.org")
* Are you certain this domain address exists? Its registration may have expired.
* Are you unable to browse other sites? Check your network connection and DNS server settings.
* Is your computer or network protected by a firewall or proxy? Incorrect settings can interfere with Web browsing.

 

[miss minnie]

Have you configured the connection? Entered your username/password?

 

[miss minnie]

From Zen Internet online support:

http://www.zensupport.co.uk/knowledgebase/article.aspx?id=10062

SpeedTouch 330 - Establishing a connection

This guide assumes you have already installed SpeedTouch software (drivers). For instructions on installation please see the Related Article: 'SpeedTouch 330 - Software Installation'.
Aim of this article:

This article provides instructions to configure Windows Dialler Setup to use your SpeedTouch 330 ADSL modem.
Setup:

Following installation of the drivers, a SpeedTouch connection icon should appear on your desktop, as shown below:

Double-click this icon to load the connection properties.

For User name type in the ADSL username exactly as provided in your Technical Details e-mail. This information is case sensitive.

For Password type in the ADSL password as provided in your Technical Details e-mail. Again, this information is case sensitive.

You can now establish the connection by clicking Connect.

When the connection is first established you will see a notification indicating the speed of the connection. This will fade away after a few seconds.

You should now be able to use your Zen ADSL connection.