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I'm afraid you'll have to go back to them and insist they look at it. For free. You are not an IT person, they are, that's why they got paid in the first place. Seriously, don't let the fuckers walk over you.
 
Okay, thanks. It looks like I am going to have to take a day off work, and get the buggers out here, and insist that my employers don't pay them anything.

I will do that, and confidently, on the grounds that it can't be me doing something wrong, since clicking on it doesn't work :)
 
If you're using a MS VPN (the one built in to Windows) and are using Symantec Firewall, disable it for 5 mins then see if it works..
 
I already thought of that, thanks. I used to have to disable the firewall in order to connect on my other computer.

But forget it, everyone. This computer is so crap anyway, that I am sending it back to the office and getting myself another one for personal use.
 
Xanadu said:
Disabling your firewall to connect to a VPN doesn't exactly sound secure...

Instructions on how to allow Symantec firewall to allow GRE would take hours.. I never bothered doing it on my old work PC. If they dont supply me with decent kit, it's their problem if it gets a virus.
 
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