Treacle Toes
Time
She's distant
I've got to email her about something else now (something i emailed her about 2 months ago, and a number of times since and have never had a response)
She never replies to emails or answers the phone hence i went straight to her staff
This could be your 'tack' then.
I persoanlly would make it clear this is why I went to her staff. She can't argue if she doesn't respond to your emails etc.



