In July 2012 I moved into the newly refurbished flat. When they resurfaced the floor for the upstairs flat about me the construction men used balsa wood and every tenant that's been up there I've had issues with. The first guy (an older man) moved in around August 2012 a month after me and I was soon annoyed by his stomping. I was into Hardcore music then and out of frustration found the hardest style I could find to dull the sound then. By October 2012 he was soon fed up and moved. He always gave me a nasty look every time I saw him out after that. The second guy who was at the same school as I went to moved in around a couple of weeks later the same month. Again the same old problems I could hear him, he could hear me, we both hardly slept and got to the point of exploding. He then told me it's no ones fault and that it's made of that balsa wood. He fought the manager to get it soundproofed but had drinking problems and this only made his behaviour worse and he got moved into respite care in October 2016. I still talk to him on Facebook and he's a lot better now. Throughout 2017 the upstairs flat remained silent and empty until this single Dad got it recently in February 2018 and the heavy stomping has started off all over again. Due to the fact that he can't sleep up there he's at a friends place a lot. Noisiest was at Easter when he brought his 5 year old daughter to run, jump about and scream up there. I however managed to keep my cool that day. Just wondering what people on here can suggest about that as I've given plenty of description about the long time problem. It's not the stomping but the fact that they used balsa wood that's the problem. I've also complained to the managers over the years.