pinkychukkles
Feed Your Head
Originally posted on this thread:
pinkychukkles said:My 02 contract had already come to end about a month ago but I only got around to ringing them up recently (they just keep rolling your current contract on a month-by-month basis if you don't do anything it seems). I did my research on all the other deals that rival operators were offering and armed with that plus having also read the helpful guide on the MoneySavingExpert website I rang the O2 upgrades number. I got the brush off first of all but I made out that I was prepared to cancel and got a "free" w880i handset plus 400min all networks + 1,000 texts per month for £20 on an 18 month contract whereas previously I was paying £18.99/month on an 18 month contract for 100min all networks & 50 texts and the w810i thrown in. With the UK phone market now matured, rentention is very important to the phone companies and threatening to leave near or after the end of your contract is the only bargaining chip that you have. Use wisely friend.
