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Royal Mail rant

dogmatique said:
Great concept eh? "Yeah, the Royal Mail is GREAT. Except if you don't want us to steal or lose it, you've got to pay extra. OR ELSE."

For the price, the service is excellent.
 
rorymac said:
I had my daughter's xmas pressie nicked by whoever it was that left Enfield Sort depot at 10 am and returned with the signed recorded delivery stub at 1pm. . I was banned from the customer service centre and the sort depot as well. The bloke in the depot was sound and he even showed me the computer screen saying it had been delivered and signed for at 11:40 am. He was real sure that it must be there .. we had a mutual barclays on top of the puter in deference or something. He was ok like .. it was his manager who also showed me the fucking puter screen that got all cocky and arrogant when I told him I saw it before he did in my own fucking house. The fucking twat signed my name in capitals and it took three months for me to get my money back minus the postage charge .. I was told the computer doesn't lie .. if it says delivered it's been delivered and was I sure that someone else (my daughter waiting by the door because I had tracked it and thought it would arrive any minute so I told her about it) hadn't signed for it? I'm fucking absolutely fucking certain thank you .. please give me the name of the fucking thief who stole my daughter's present .. fucking tell me now how can I not swear who that is .. I am not at liberty to divulge .. fucking tell him he;s a fuckin fdead .. alarm bell !!.. please don't swear at me etc !! . I had to buy another one and I got a parking ticket while I did that .. even though I had a valid fucking ticket on the dashboard. Jesus ficking Christ I ran after the fucker and he called the police but I had lost my ticket in the skirmish.
I paid out £680 for a mobile phone. Royal Mail are scum and no mistake .. especially whoever it is that comes to the phone when you demand to speak with the manager at the customer service place. He's a fuckin total twat .. he used to rile me by telling me to stop swearing .. before I had sworn .. that would set me off in a frenzy of abuse .. he'd politely tell me it was delivered at 11:40 am Dec 23rd sir! Fucking gap before the 'sir'.. I told him I'd be waiting in the car park wherever it is if he called me 'sir' again. I got a letter from fucking Belfast apologising to me for being called 'sir' .. and then I was told that it didn't concern me (the stolen phone) .. that it was up to the seller to complain and they gave me the number of the customer service place should I have any future concerns.
I rang it and the fuckin cunt answered himself .. 'Ah hello ----------- sir ' ..'don't fucking call me sir you cunt' etc etc
I was escorted off Enfield Civic Centre when the fuckers passed my parking ticket on to the county court and threatened to evict me from my own garage for insisting they put a lock on the broken door they won't replace but attempt to mend. I hate them all me. Fuck off and that's it.


I feel your pain, but many swallows does not make a splutter.:p
 
nino_savatte said:
Aye, this is true and now that the RM now longer have a monopoly, things will get worse. Of course having an idiot like Adam Crozier running the RM can only mean one thing: privatisation.

I've often wondered why nino has not managed, as yet, to be a millionaire. He is always so certain of what the future will bring.

If I was a normal poster, I'd take notice of all he has to say. Luckily, for me, I'm not a normal poster.
 
nino_savatte said:
I beg to differ.


You are entitled to your view but can you justify it?

Next day delivery to Scotland from London? How much with TNT et al do you think? Do you not also think that they lose stuff and fuck about like all other humans?

Compare the cost to that of a first class stamp.:)
 
Dougal said:
Next day delivery to Scotland from London? How much with TNT et al do you think? Do you not also think that they lose stuff and fuck about like all other humans?
Well, you're right and you're wrong. Of course it's true that TNT and their like are shite. They're shite because they don't care and because if they lose stuff, they can simply bung you a few quid to make up for it, which is not how the Royal Mail used to be run (but how it is being run now). And you're rigyht that the price of a stamp probably does not equal the true cost of the service.

But all the same, much of what happens is shite at any price.
 
Given the huge volume of mail that the Royal Mail handle, things will go wrong. You can't argue with the value presented by a first class letter going from London to Wick for 29p or whathaveyou.:)
 
Dougal said:
You are entitled to your view but can you justify it?

Next day delivery to Scotland from London? How much with TNT et al do you think? Do you not also think that they lose stuff and fuck about like all other humans?

Compare the cost to that of a first class stamp.:)

Er, it isn't simply the issue of losing things or items being stolen in the post. If RM are offering a service called "Recorded Delivery" then they should deliver the item according to their regulations. There is meant to be a level of security with Recorded Delivery that one does not get with 1st class post. The entire reason a signature is required is to inform the sender that the item has arrived. The RM guarantee this service and if they are delivering Recorded Delivery items without a signature, then they are not only in breach of their own regulations but have breached the contract between themselves and the customer.
 
What pisses me right off is constantly getting the wrong mail.

I frequently get mail for same house number, different street, and different number, same street.

Yesterday some pleasant young Sloane from the next street (who looked and sounded just like one of the younger characters in 'The Line of Beauty':D ) brought me my mail, which had come to him. It included my payslip. :mad: Is it worth complaining?
 
Dougal said:
Given the huge volume of mail that the Royal Mail handle, things will go wrong. You can't argue with the value presented by a first class letter going from London to Wick for 29p or whathaveyou.:)

I have considered this when taking stock generally or when I run out of tinnies. I remember being in horrid humour on a virgin trains train to Morecambe owing to having to be on it owing to an incident at Stansted. I suddenly came to my senses when a stone shattered the window beside my seat showering me and my packed lunch with glass. Women and children screamed and a have a go hero pounced on me. A great big stupid animal of a man he had me off the seat and pinned to the floor with one arm across my neck and the other one was poking some sort of ID inches from my purple face .. it looked like a tube ticket I thought .. 'Check his fucking shoes' someone hollered and some fucker started undoing my laces and then stopped ..his fucking bottle had gone and I knew it. 'Take off his fucking shoes asshole' hollered the bloke and he did. 'Fucking easy'I heard him holler .. easy does it. 'There's just his socks and that's all mate .. I reckon he's just a passenger. That fucker was sat on me too long now and I felt humiliated without my shoes. 'Take off his fucking socks asshole .. fucking do it'.
'Please don't speak to me like that .. if there's a bomb in his sock it's me who will cop it ..they have robots to do that I'm sure they do'.
'Jesus Christ you hold him down and I'll fucking do it .. can you fucking do that'?
'I think so like' said the clown .. 'Do I put pressure on his throat or just enough to keep him still .. can I use my foot .. look I don't want to die ok .. well I fuckin don't do I .. no way do I .. I'm just a simple man .. |I can't do this' and he burst into tears and ran off down the train screaming and flapping his hands about his own face.
'He aint all there' someone laughed. 'He's fucking mental lol .. look at him smacking his own face lol' .. 'Ha ha it's like he's being attacked by wasps or something'.
I remember who said what don't worry about that. He was frightened of course he was. We all were.
 
rorymac said:
I have considered this when taking stock generally or when I run out of tinnies. I remember being in horrid humour on a virgin trains train to Morecambe owing to having to be on it owing to an incident at Stansted. I suddenly came to my senses when a stone shattered the window beside my seat showering me and my packed lunch with glass. Women and children screamed and a have a go hero pounced on me. A great big stupid animal of a man he had me off the seat and pinned to the floor with one arm across my neck and the other one was poking some sort of ID inches from my purple face .. it looked like a tube ticket I thought .. 'Check his fucking shoes' someone hollered and some fucker started undoing my laces and then stopped ..his fucking bottle had gone and I knew it. 'Take off his fucking shoes asshole' hollered the bloke and he did. 'Fucking easy'I heard him holler .. easy does it. 'There's just his socks and that's all mate .. I reckon he's just a passenger. That fucker was sat on me too long now and I felt humiliated without my shoes. 'Take off his fucking socks asshole .. fucking do it'.
'Please don't speak to me like that .. if there's a bomb in his sock it's me who will cop it ..they have robots to do that I'm sure they do'.
'Jesus Christ you hold him down and I'll fucking do it .. can you fucking do that'?
'I think so like' said the clown .. 'Do I put pressure on his throat or just enough to keep him still .. can I use my foot .. look I don't want to die ok .. well I fuckin don't do I .. no way do I .. I'm just a simple man .. |I can't do this' and he burst into tears and ran off down the train screaming and flapping his hands about his own face.
'He aint all there' someone laughed. 'He's fucking mental lol .. look at him smacking his own face lol' .. 'Ha ha it's like he's being attacked by wasps or something'.
I remember who said what don't worry about that. He was frightened of course he was. We all were.

did you make it to morecambe in the end?
 
oryx said:
What pisses me right off is constantly getting the wrong mail.

I frequently get mail for same house number, different street, and different number, same street.

Yesterday some pleasant young Sloane from the next street (who looked and sounded just like one of the younger characters in 'The Line of Beauty':D ) brought me my mail, which had come to him. It included my payslip. :mad: Is it worth complaining?

my next door neighbour said he knew my name because he kept receiving my letters.
 
I've just had an official letter for someone's benefit claims through my door. Same road name, completely different area. Into the post box it wll go.
 
My rant this week has been about a recorded delivery letter that I wasn't in to sign for....I have spent loads of time hanging on the phone to arrange redelivery and have not got through once before being cut off.....so then I notice that you can can arrange redelivery via www.royalmail.com/redelivery
"Great! I''l do that!" I think optimistically....except you can't....it tells you to ring the number on the card :mad:
 
nino- they've always been like that in hammersmith. my dad lived there in the 1970s and tried to get some work as a music reviewer for some papers. in those days they would send you a batch of records in the post. after several months, having not received ONE of the batches, my dad lost that job. complaints just led to incredulous and snotty responses of "we handle several million letters every day, you can't expect them all to get to you". :mad:

however in kilburn they are lovely, my old irish postie is so considerate he'll get my parcels out specially if he sees me putting out the rubbish or something, so i don't have to come down twice (obviously clocked me as a "lazy fucking bitch"...). and once when i had to collect a parcel they wouldn't let me use my phone bill as ID, so, it being saturday morning and me being a bit fragile, i swore at them and stomped out. 5 minutes down the road, one of them catches up with me with my parcel. :cool:

it does vary from area to area, but on the whole, agreed: cunts.
 
My RM rant.

Last week we got one of those "Sorry you were out" cards. Except we weren't. Not only were we not out, the front door was jammed open and the hall had at least two people in it who were laying down flooring and I was in too. The postman must have literally thrown the card down as he passed. :mad:


Anyway, it was for one of my lodgers. A few days later I offered to pick it up for him as he works and it's impossible to get them to redeliver. I've NEVER ONCE had anyone pick up the phone.

So, 8 days later (going by the date on the card), I arrive. Apparently they only kept it for a week.

The guy was pretty rude to me. "Oh we've sent it to Ireland to be destroyed", he said.

Obviously I was quite pissed off. So he tried to fob me off with a card which has ANOTHER USELESS PHONE NUMBER on it to call. I asked him why he couldn't tell me how to get the parcel back. He said "Because I don't know - you have to call this number." How can he not know? He works for RM delivery! :mad:

So I get home, call the number, go through their automated phone, press one for complete bollocks, press two for utter twattery thing. EVERY SINGLE TIME it takes me to some automated message that does not have the info I need. So after approximately 8 tries I finally get to speak to someone. She gives me good advice and tells me to wait till today and check the website which apparently will have magical information on it - she even gives me a secret code which will tell me all I need to know.

Today - check the website. All the details of the delivery are wrong. It's still telling me to pick it up from Brixton who said it's gone to Ireland to be destroyed. The woman on the phone said it was on the way to the National Returns Centre.

So I try calling again. Today it just automatically says (after going through the enormous rigmarole of numbers) that they're too busy to take the call and cuts me off.
WHY ARE THEY SO FUCKING USELESS? :mad:

I hate getting this wound up but I've wasted HOURS trying to sort this out and meanwhile I've lost my poor lodger's parcel. :(
 
i *LOVE* the royal mail. ever since my first trip to the sirting office when i was at school i've been totally enchanted. i used there excellent pen pal service and got to know a little girl my age in japan. they do their best to always deliver mail. my dad once posted a carrot with a very short address engraved in it, with no stamp. they delivered it. I LOVE THE ROYAL MAIL!!! :) except their new red ants advertising is crap. everyone hates red ants, right? so maybe you just dont like them because you associate them with the little red bitey things? maybe?
 
Years ago when I lived in Bristol we had so much trouble with RM, dumping stuff etc. Utter shite.
In Herefordshire however totally different, we still get letters sent to the old address of 7 yrs ago (just over the bridge, 500mtrs) and the postie puts it through our door as he knows us and the village.
Still don't tip him at christmas though-revenge for Bristol!
 
I send all parcels recorded after a soul-destroying experience when I spend 6 months making a baby shawl, only for the RM to lose it. They wouldn't even follow it up for 30 days, then admitted that all their sorting offices were awash with packages under the desks and behind the filing cabinets, and told me that if I'd sent it recorded they'd bother to search for it, but as I hadn't, they wouldn't. :mad: They wouldn't offer me compensation because the shawl hadn't been purchased in a shop, and so they couldn't be certain as to the value.

They have lost several of the parcels I have sent recorded, too, but at least I get to bollock them, they give me a humble apology and a few quid and we carry on till the next time. :rolleyes:
 
Do not send anything recorded delivery, seriously, they only record that it's been sent not that it's been delivered so they end up bunged in with the normal post, if you want to be able to track your packages I suggest that you use special delivery which is a bit more expensive but they have proper tracking on those and compensation if it dosent get delivered the next day.

Royal Mail are shisters.
 
I work in Hammersmith. The shit post service there makes me :mad: I've stopped using the post office in the shopping centre, it makes me too angry!
 
lemontop said:
I work in Hammersmith. The shit post service there makes me :mad: I've stopped using the post office in the shopping centre, it makes me too angry!

i thought you were looking for that warthog?
 
After days of being unable to get the recorded delivery package redelivered I decided to press the complaints option, and they've arranged redelivery asap.....we shall see.....
 
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