removing adware

[David Clapson]

So having dissed my advice you now want more of it?

If you want to learn something just do what you told the OP to do. Or read about Lavasoft at the sites I mentioned.

 

[ruffneck23]

no, check your ego mate, I dont want your advice I want you to source a credible link to prove it, and not from bleepingcomputers.com ,

I've been working in the trade for a long time now , and never in a professional environment have I been guided towards bleepingcomputers, nor would ever suggest it.

I fear I'm not the one who needs to learn

 

[David Clapson]

Also file under 'idiot'.

 

[ruffneck23]

so youre not going to source it , or cant?

 

[moody]

I'm gonna try with malwarebytes first.

 

[ruffneck23]

do it in safe mode

 

[moody]

do it in safe mode

now you tell me.................

 

[ruffneck23]

i suggested it in post 13

 

[StoneRoad]

just as a matter of interest, has anyone with Lenovo kit had problems with the hidden "superfish" adware ?
I saw the bit on the beeb website - http://www.bbc.co.uk/news/technology-31565368 - and this thread made me wonder about a possible connection.

 

[ruffneck23]

i work fixing lenovo laptops day in and day out, not heard of this, yet....

but cheers for the heads up , could be useful

but saying that, the devices I work on are corporate beasts and we put our own image on top

 

[moody]

right, what now.....

malwarebytes has come up with a big list of stuff, at least a dozen are "shopper pro", the thing I want to remove.....

 

[8115]

Google "how to remove (program)".

It will usually tell you how to remove it. Often going into manage programs via control panel works. Obviously be a bit careful what you do. As a last resort you sometimes have to go into the registry, be very very careful doing this as you can completely fuck your computer up if you delete the wrong file.

I wouldn't run another dodgy program to get rid of a dodgy program, I just think that's asking for trouble.

 

[8115]

http://www.2-spyware.com/remove-shopper-pro.html
http://www.anvisoft.com/resources/how-to-remove-shopper-pro-ads-adware-removal-guide/

 

[8115]

Obviously also use a bit of nous following manual removal instructions, if it says "install megavirus 3" you probably don't want to do that.

 

[gentlegreen]

Let Malwarebytes dispose of them all.
Chances are you'll have to do some manual hacking of default search engines etc.

Then search for stuff like "new car" ...

 

[ruffneck23]

As a last resort you sometimes have to go into the registry, be very very careful doing this as you can completely fuck your computer up if you delete the wrong file.

seconded, be careful of the registry, there be dragons in there...

 

[ruffneck23]

eta , cant be fucked lol

 

[moody]

it seems to have worked, it is no longer present on the list of "remove programs" found via control panel and there seems to be (at the moment) no more pop ups!


yay!

 

[moody]

thanks guys.

xx

 

[ruffneck23]

reboot ( if you haven't already ) and check

 

[moody]

reboot ( if you haven't already ) and check

I have restarted, malwarebytes suggested it.

 

[ruffneck23]

cool

 

[Mr.Bishie]

When cleaners find stuff in the registry, is it ok to delete those?

 

[moody]

just need to sort my back screen of death out now....................

 

[ruffneck23]

back up the regisrty first

 

[gentlegreen]

When cleaners find stuff in the registry, is it ok to delete those?

I would trust Malwarebytes' judgement there - if you have a variable in the registry called "supershopper" it isn't supposed to be there.

 

[Mr.Bishie]

Just one more for you tech heads. I run CCleaner quite regularly but have never cleaned the registry with it until now. CC found lots of stuff that needed cleaning, & asked at that point whether I wanted to backup the reg. I closed it down as it scared me & came here

Before I do this, say if my laptop goes tits up, how do I get to that backup point to restore order? And do I need to be in safe mode when using CC to clean the reg?

 

[Puddy_Tat]

Just one more for you tech heads. I run CCleaner quite regularly but have never cleaned the registry with it until now. CC found lots of stuff that needed cleaning, & asked at that point whether I wanted to backup the reg. I closed it down as it scared me & came here

Before I do this, say if my laptop goes tits up, how do I get to that backup point to restore order? And do I need to be in safe mode when using CC to clean the reg?

generally, the registry stuff that CC identifies is crud left behind by old versions of programs.

Yes to backing up the registry - don't be scared.

This is how you restore if need be (I've never needed to)

And no, you don't need to be in safe mode.

 

[Mr.Bishie]

It's as simple as that? Thank you!

Wish me luck!

 

[Mr.Bishie]

Sorted!

This is how you restore if need be (I've never needed to)

Can I now delete that reg backup that's in docs? Or leave it?