Outlook Express problem, anyone know how to fix this?
- Thread starter funkster
- Start date
Thunderbird rocks! Easy switch over with all folders and settings from OE,
HOWEVER...
I can receive mail (it prompted me for password when I pressed 'receive mail' for the first time) but it's not letting me send mail. It is asking me for the password for relay.plus.net, which is of course the same as password for receiving mail, but it's not accepting it.
Any ideas?
HOWEVER...
I can receive mail (it prompted me for password when I pressed 'receive mail' for the first time) but it's not letting me send mail. It is asking me for the password for relay.plus.net, which is of course the same as password for receiving mail, but it's not accepting it.
Any ideas?
funkster said:
Check Tools | Account Settings | Outgoing thingy
Do you have the right account name entered?
Do you in fact need "authentication" - an account name and password - at all? (I don't for my broadband provider's mail server.)
While I'm here, and since it illustrates funkster's options, a mystery:
- When I'm at home, my broadband provider restricts me to using its mail server. It knows who I am from my IP address.
- When I'm elsewhere, I can (often) use my email provider's server (which, since it doesn't know who I am from my IP number, does need a username and password).
- No problem, you'd think, since you can set up multiple outgoing mail servers and swap which is the default.
- But in practice I have to delete one server's details entirely before Thunderbird will attempt to use the other. Which is a pain.
Clues?
laptop said:
Yep, all seems to be in order - here's a screen of my outgoing mail settings on TB:
http://img409.imageshack.us/img409/3652/screenshotuw8.jpg
Your outbound username doesn't seem to be fully qualified (ie fred as opposed to [email protected]) It's also a bit weird to see a '+' char in there too, but if it works with POP3 I assume itsfunkster said:
As ld mentioned, SMTP auth can work in a few different ways.
It can be disabled.
It can be entered manually as a username/password combo (like what you're trying to do here)
It can be told to use the same username/password to authenticate as your POP3 username/password.
You may even need to tell your email client to connect via POP3 before it attempts to send emails. Basically the POP3 server tells the SMTP server that you're good to go for the next few minutes
Do you have access to wireshark/ethereal or any other network sniffer. If so, I'd have a good sniff of a failed session and we should be able to tell you exactly what's going wrong.
pembrokestephen
New Member
This is a known problem with OE. What happens is that the email server sends back an SMTP warning/informational message, which Outlook takes to mean that the transaction has failed - meanwhile, the email message gets sent. Then, next time you go to send email, the same thing happens, ad nauseam.
This is a typical irritating Outlook problem, so my advice to you would echo that of others who've suggested you get a different email client. Thunderbird has (as far as I can remember - I tend to use Google's webmail service) all the capabilities that are in Outlook, and you're not at the mercy of the corporate Microsoft hegemony
I'm currently trying to encourage Ms Pembrokestephen to stop using her horrible, nasty Freeserve email account and Outlook and complete the switchover to Google Mail too: she has the same problem you're getting.
And yes - ignore those registry fix offers. Of COURSE they find thousands of errors, because they want you to pay through the nose to fix stuff that isn't even broken.
This is a typical irritating Outlook problem, so my advice to you would echo that of others who've suggested you get a different email client. Thunderbird has (as far as I can remember - I tend to use Google's webmail service) all the capabilities that are in Outlook, and you're not at the mercy of the corporate Microsoft hegemony
I'm currently trying to encourage Ms Pembrokestephen to stop using her horrible, nasty Freeserve email account and Outlook and complete the switchover to Google Mail too: she has the same problem you're getting.
And yes - ignore those registry fix offers. Of COURSE they find thousands of errors, because they want you to pay through the nose to fix stuff that isn't even broken.
funkster said:
funkster, I use thunderbird with plusnet too. Have you set it up according to their instructions?
If you disable your software firewall (if you have one), does it make a difference?
Or your hardware firewall...? (if you have one in your router for example..)
The settings in that picture are the same as mine except that in the security and Authentication section I have it ticked like you, but where it says User Name mine is blank.
try deleting that...
are your ports for POP mail server setting set to 110? where "mail.plus.net" is the server name... in "server settings"
http://www.plus.net/support/email/setup/thunderbird.shtml
All sorted thanks stylus - I just unticked the authentication box and all works fine...
Many thanks for all the help
Still prefer OE though to be honest - little things annoy me on TB like having to scroll down to see new mail, daft stuff... I'm sure I'll get used to it though!
Many thanks for all the help
Still prefer OE though to be honest - little things annoy me on TB like having to scroll down to see new mail, daft stuff... I'm sure I'll get used to it though!
I'm getting used to Thunderbird now but it is very sluggish - takes a few seconds to delete an email/move to another folder, and other general stuff. Is there anything I can do to improve this? There are about 10,000 emails in there (in multiple folders) altogether.
I did a Defrag (large sections of Thunderbird and Outlook Express could not be defragged - could this be the problem - if so, anyway to fix it)?
Also, when listening to internet radio, when I download an email - even just some text - the internet stream stops for about 10 seconds - very annoying.
Just set up my Plasma with laptop and HDD downstairs so can do all PC stuff from sofa and not sure whether to put TB on there now if this is what happens (internet radio cutting out, etc)
Any advice/suggestions?
I did a Defrag (large sections of Thunderbird and Outlook Express could not be defragged - could this be the problem - if so, anyway to fix it)?
Also, when listening to internet radio, when I download an email - even just some text - the internet stream stops for about 10 seconds - very annoying.
Just set up my Plasma with laptop and HDD downstairs so can do all PC stuff from sofa and not sure whether to put TB on there now if this is what happens (internet radio cutting out, etc)
Any advice/suggestions?
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