lambeth council drive me nuts, especially parking services. they have 2 offices for the entire borough, and when you go in there's only one window open with half a dozen people milling about doing nothing in particular in the back (on one occasion one of them was staring at the wall). they're just so effing lackadaisical they couldn't give a toss about making everyone wait for hours for the privaledge to pay them yet more money for bad service. Each and every time I go there i'm freshly amazed that the place hasn't yet been torched by the mob... p.s. a small tip: the only time of day they get busy is just before closing time when they all want to leave on time. get there 15 mins before closing and you may just get reasonable service.