Just been shouted at by my letting agent.....

[billy_bob]

This may be reckless advice but it's worked for me on several occasions over much more serious expenses than a ruined duvet.

Threaten to withhold rent to the tune of a replacement if it won't wash out. Technically it's not legal, but I've always found if they know they're at fault they'll stump up rather than pursue it.

 

[SubZeroCat]

If you keep your cool, while dealing with what is not such a serious matter, you will feel better about yourself than if you react in kind.

I was cool, he was the one losing his rag (unprofessional...)

I said I wasn't that angry but that I didn't think paint on my possessions was acceptable. I'm the one who calmed him down!

corporate whore - It was indeed the same bloke. He has offered a replacement if washing doesn't work and I have that in writing (in an email). I will defo ask for a replacement if it doesn't wash, partly to show him I mean what I say when I say it.

 

[equationgirl]

Well, it isn't fair to have paint on your possessions, especially when they left the unopened dustsheets on the bed!

 

[1927]

Bit emulsional aren't you??

*gets coat*

Undercoat?