Well I am not desperate for money, I just really needed to notify of the reason for the break in NI payments and get more child support (if it's on offer).
As mentioned before if I get means tested my redundancy payment pushes me well into the 'too much money in the bank' for JSA bracket.
It just isn't right though. I'm not sure how they could have fucked it up though.
Are you totally sure about that? Have you double checked with the job centre/dwp? Have you triple checked with an independent benefits agency?
When I claimed a few years ago, I was underpaid by about 5k over a year, because in the second year, when I went to reclaim housing benefit I couldn't fill in the form due to dodgy wristness, and went to the council advice agency for help writing out the forms. They asked about my income, which was incapacity benefit and DLA they said that I should also have been receiving income support. And of course, what they said was true, and of course the job centre/dwp refused to back date it.
Apparently, the rules were changed in the 1980s and now it is the claimant's responsibility to claim for what they are entitled to. The job centre/dwp is under no obligation whatsoever to helpfully tell you what to claim. You have to ask for the right claim forms (even though you might not know what to claim for) and submit the claims.
Even the job centre staff don't know all their rules and regulations, so it's best to seek independent advice from a CAB or law centre or something like that. As for the redundancy payment, again, perhaps a union would know more about how they are negotiated and whether they are taken into account or not... NUJ? BECTU?
It is only a vague recollection, but I was fairly sure that I heard something on R4 You and Yours that said redundancy payments weren't taken into account (although like I said, I might have misheard/misunderstood, taken it out of context).
Do not believe the dwp when they deny claims/refuse you're entitled, always get independent verification that they are telling you the truth.
In my own personal experience, I've lost out on thousands because I told them all my circumstances and relied on them to tell me what I was entitled to. Again, they are under no obligation to do so.