swells said:
As I'm temping in an accounts department I got to see my own invoice.
I get paid 6.25 an hour, but the agency is charging 8.85.
Is that mark-up level normal?
In my experience as an IT contractor (in the past), agency markups generally varied from around 15% (nice agency, long contract) to 40%. At 41%, your agency's markup is at the higher end of the range, but that might be something to do with market conditions for the type of work you're doing.
If you're not happy with your hourly rate, and you have good reason to believe that the agency would put itself out to keep you, I would suggest what someone else has already suggested, and approach the agency for an increase in your hourly rate, which they should be able to absorb. I've done this in the past where an agency has got me a 3 month contract, which has subsequently been extended, on the basis that a) their markup was probably based on the fact that there's a certain amount of overhead involved in setting up a contract, so it's cheaper for them if it's a longer one, and b) I got them the extra business by being good enough at my job that the client wanted to extend.
I wouldn't want for a moment to defend agencies too much, but they DO have overheads, not least in paying their contractors in a week but having to wait a month (or more) for payment from the client, the risk element, the dodgy temps that they'll inevitably hire, overheads, advertising costs, and some measure of legal liability for their temps. Whether they should be charging 15% or 40% is a much more subjective consideration, though.
It's probably best, in the long run, particularly if you're being paid the going rate, to forget you ever saw the invoice and forget how much their markup on your work is
