How the suffering fuck do you get photos off an iPhone onto a windows 10 machine?

[Lazy Llama]

No, just the one folder.

Hmm.... that's odd. Mine shows multiple folder.
If you select the DCIM folder and then view the Properties, what does it show? At first mine showed 80 files but I left it a minute and it increased to 600+ files which is more like what I've got on there.

 

[Lazy Llama]

Ah you have unlocked the iPhone and told it to trust the computer?

 

[beesonthewhatnow]

Ah you have unlocked the iPhone and told it to trust the computer?

Yes.

Right, someone much younger and therefore more qualified than me has concluded there are genuinely only 100 or so photos on the phone. The rest are in iCloud. We've installed the Windows iCloud app and all that sees is 300 or so.

So, what the fuck next?

GRRRRRRR.

 

[Lazy Llama]

The Camera Roll album on the phone tells you how many pictures are actually on the phone.

I don't use iCloud for photos, or on Windows so can't help there, sorry.

 

[farmerbarleymow]

Seems to me the problem is with the iPhone.

Or beesonthewhatnow just doesn't know what he's doing.

 

[beesonthewhatnow]

The Camera Roll album on the phone tells you how many pictures are actually on the phone.

I don't use iCloud for photos, or on Windows so can't help there, sorry.

There is no "camera roll", just "all photos"

 

[beesonthewhatnow]

Or beesonthewhatnow just doesn't know what he's doing.

When it comes to Windows, not any more, no

 

[Lazy Llama]

There is no "camera roll", just "all photos"

Wuh!? What version of iOS is it running?
The Photos app has had Photos, Shared and Albums views (listed across the bottom of the page) for ages and the Camera Roll album is one of the defaults.
The only place I see "All Photos" is in the Camera app and that opens Photos anyway.

 

[beesonthewhatnow]

Wuh!? What version of iOS is it running?
The Photos app has had Photos, Shared and Albums views (listed across the bottom of the page) for ages and the Camera Roll album is one of the defaults.
The only place I see "All Photos" is in the Camera app and that opens Photos anyway.

Mine is running the latest version and all I get is "all photos" as well

 

[Lazy Llama]

Maybe it varies depending on what you've synced then.


Settings > iCloud > Photos will show what on the phone is being stored/shared on iCloud.

 

[moomoo]

This is what it shows.

 

[Lazy Llama]

Okay, well that does indicate you've got iCloud turned on for Photos (see Get help with your iCloud Photo Library - Apple Support)
Only photos taken since that was turned on get uploaded as far as I can tell.
You'll also be able to see what is in the iCloud via a web browser (iCloud), but it sounds like there are only the 100 photos there? The Photostream keeps the latest 1,000 synced, so you could try turning that on in the phone settings.

Can't see where the other photos are, if they don't show in the File Explorer and they're not on the iCloud.

 

[moomoo]

I've already lost a ton of photos because I uploaded them to my sons computer and then he did 'something' that deleted them all.

What I want to do is upload the photos from this phone to somewhere 'safe' so I can delete them off the phone to free up some space. If I delete them off the phone, they get deleted off iCloud though.

My son downloaded Google drive for me but that's only showing the last 100 odd photos. This is SO frustrating!

I bet it's something really simple that we are missing. I'm going to take my phone and laptop to the Apple shop when I get a chance. Perhaps the super geeks there will know what to do!

Thanks for trying to help though. And a special huge thanks to the very lovely beesonthewhatnow for reassuring me that it's not just me being thick!

 

[FridgeMagnet]

You're hardly going to have 3000 photos actually on a phone. That would require vast amounts of space (and thus money).

 

[moomoo]

You're hardly going to have 3000 photos actually on a phone. That would require vast amounts of space (and thus money).

Well, it says that's what I've got!

I'm not going to manually count them though...

 

[beesonthewhatnow]

As far as I could tell there were approx 100 pics on the phone, the rest are in iCloud. Yet the PC iCloud app was only seeing 300 or so. It's rather odd.

 

[Mojofilter]

Google Photos for backing up all photos to the cloud.
Dropbox if I want to get a specific file to or from my iPhone.

Quite why Apple feel the need to stop iPhones from being visible as a USB drive is beyond me, but Dropbox is an acceptable work around - that said I might feel differently if my broadband wasn't so fast / uncapped.

 

[Boris Sprinkler]

Seems to me the problem is with the iPhone.

It seems to me like its a problem with overreliance on "apps". Transfer via explorer. Easy enough.

 

[moomoo]

It seems to me like its a problem with overreliance on "apps". Transfer via explorer. Easy enough.

I think we tried that.

 

[xenon]

Haven't used Icloud through browser for ages but can you not login there and download the rest of the pics. Don't know what this Windows app is all about or why its necessary if you can still just use Windows Explorer.

 

[moomoo]

I think we tried that.

I say 'we'. I meant beesonthewhatnow and my son. Obviously.

 

[Citizen66]

Another vote for Dropbox.

This. It isn't difficult.

 

[moomoo]

This. It isn't difficult.

Actually, it is.

Because I've got pics on the phone that don't seem to be 'anywhere' so they can't be transferred. Iyswim.

 

[Citizen66]

Actually, it is.

Because I've got pics on the phone that don't seem to be 'anywhere' so they can't be transferred. Iyswim.

In that case there's software called iExplorer that lets you view inside your device like you would a hard drive and then just drag and drop the files.

https://www.macroplant.com/iexplorer/

 

[moomoo]

In that case there's software called iExplorer that lets you view inside your device like you would a hard drive and then just drag and drop the files.

https://www.macroplant.com/iexplorer/

Thank you.

I'm not really allowed to do anything that involves 'software' though.

 

[Winot]

IIRC photos on iCloud/my photostream need to be saved to camera roll before they can be transferred from iPhone to anywhere else. As others have pointed out they are not actually on the phone.

 

[sim667]

How to transfer your iPhone and iPad photos to Windows 10

You just do it with windows file explorer according to this.

 

[editor]

Another vote for Dropbox.

I have my phone set so all new photos are automatically both backed up in Dropbox and the rather brilliant Google photos. It really couldn't be any easier.

 

[sim667]

I have my phone set so all new photos are automatically both backed up in Dropbox and the rather brilliant Google photos. It really couldn't be any easier.

Mine does it to flickr..... which is quite handy

Do google claim copyright of your photos if you upload them? I can imagine that being the type of thing they'd do, like Facebook.

 

[ATOMIC SUPLEX]

I can't even get pictures off my wife's phone onto my iMac.