Shirl said:Geri, I know that yours is the right attitude but I just can't do it. Do you ever send food back in restaurants?![]()
No, because they might spit in it.
Shirl said:Geri, I know that yours is the right attitude but I just can't do it. Do you ever send food back in restaurants?![]()
Tell 'em you've got breast cancer.drag0n said:Hmm. I may look into this then as they might not have anything else that I want in which case a credit note is pointless.
Savage Henry said:No it's not ! They try to foist this 28 days voucher or exchange only shite on you but it's all bollocks really ! As long as you have the reciept and the items are in the condition they were bought in then you shouldn't have a problem !
at least thats what I remember anyway .

milesy said:that's probably more to do with good customer relations i reckon. i dunno. i might ask my MD or the company lawyer tomorrow, if i can be bothered![]()
Refused refund
Question: I’ve been refused a refund by a clothes shop in town. I bought some trousers a couple of weeks ago. The changing rooms were packed so I didn’t try them on. They didn’t fit so I took them back for a refund. The shop refused saying they would only refund if they were faulty. They’ve offered me an exchange or a credit note but I just want my money back. I often get refunds from other shops for clothes that don’t fit. Surely I have statutory rights – can I have a refund?
Answer: I’m afraid you’re not entitled to a refund. We have statutory rights whenever we buy something from a shop – but they cover matters such as faulty goods not unwanted items. Many shops are happy to refund unwanted purchases but they do this out of goodwill. The downside of this is that most consumers now think it’s one of their statutory rights. In fact the shop is doing more than it has to by offering you a credit note – they could refuse to take the trousers back at all. I suggest you take the credit note and hopefully you can find something else in the shop.
Tips
Shops don’t have to exchange or refund items unless they’re either faulty or misdescribed.
If you have any doubts about something you’re buying you must check the shops returns policy before you buy.
Many shops will have a sign that tells you what their policy is but they don’t have to. If you can’t see a sign ask the shop assistant about the policy.
A sign in a shop that states ‘No Refunds’ could be illegal as it gives the impression the shop won’t refund even faulty items. If you see a sign like this in Swindon let us know.
Any shop that does give refunds will want to see your receipt so make sure you keep it.
Shirl said:Geri, I know that yours is the right attitude but I just can't do it. Do you ever send food back in restaurants?![]()
I normally hand it back on the plate. Spitting the food back at the waiter/waiteress would be very rude.trashpony said:But what about the spitting???![]()
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Lots of jaded chefs about too.Geri said:I wouldn't like to send food back - after all, someone has cooked it for you and it would be like insulting them personally. The shop assistants don't give a toss if you return things, as they haven't made them.
jbob said:Lots of jaded chefs about too.


trashpony said:Indeed. Who will spit in your food when you send it back!![]()
I never send food back. I was with a friend in a restaurant once and she sent back her risotto because it was not just al dente, it was crunchy. The waiter came back to her with the plate and told her that the chef said she had an underdeveloped palate.
So there's spitting and humiliation. Dunno what's worse.![]()
jbob said:If that waiter had said that to me, I would have told him to fuck off and left the restaurant without paying.

jbob said:If that waiter had said that to me, I would have told him to fuck off and left the restaurant without paying.



jbob said:Lots of jaded chefs about too.
I'm surprised at this distinction, Geri. Would you, for example, not complain if you had hired a builder to do some work and they'd done a completely shoddy job?
Last week we had baked potatoes twice. First time with potatoes from the farmers market. It was so good that it re-ignited our wintery baked potato lust, so I picked up some baking potatoes from Sainsburys. The difference in flavour between the two was stunning. The former being a damn fine, and the supermarket ones tasting like a wet sock.rubbershoes said:i took some apples back to tesco a few months ago as they had no taste. they just gave me some more without a quibble
I take stuff back all the time, like clothes that don't fit quite right, or if I've changed my mind or realise that I can't really afford it..etc. But never taken food back to the supermarket - suppose there's no difference really. I'll give it a go next time something's not up to scratch.rubbershoes said:i took some apples back to tesco a few months ago as they had no taste. they just gave me some more without a quibble
- what do you take them for? Uncivilised barbarians? Chefs have pride in their food - I've never met a chef who would ruin their own creation out of spite.
and if I get my teenage daughter something, it is almost guaranteed she won't like it or it won't fit
turns out it was fate, because that cd is now one of my most favourite cd's ever 
IME, in any half decent restaurant the chef would want to know if the food wasn't up to scratch.Orang Utan said:As for those who'd rather not complain about food cos the chef might spit in it -![]()
- what do you take them for? Uncivilised barbarians? Chefs have pride in their food - I've never met a chef who would ruin their own creation out of spite.