Citylink couriers. Utterly useless. Wankers. Oh, and DHL too.
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Bahnhof Strasse
Let's av ya fuckin' dancin'!
Tesco delivery pull the same stunt too.
Why are so many delivery people so fucking shit? Ikea was gonna deliver me a sofa when Mrs. B. was up the stick. Day's holiday from work. Old sofa sawn in to pieces and dumped, no fucking delivery. Phoned the cunts and oh yeah, forgot, next delivery slot 3 weeks or hire a van and come and collect it yerself
editor
hiraethified
It's really dofficult to decide what to do now. Although I've left them a furious voicemail demanding that I get the package delivered tomorrow morning (yeah, right), it'll probably be Thursday at the earliest that they deign to deliver and even then the driver might pull the same fucking stunt.
So do I cancel the order and try and get the item in town (for £20 more, if it's in stock) or do I stick with this merry-go-round of irritation and hope I get the goods eventually (the last time I dealt with Citylink it took 2 weeks to get recipient of the goods!),
I've also written to the company I bought the go
ods for saying that unless they give me the choice of choosing another courier, I'll take my business elsewhere. I'm sure that news isn't exactly going to rock them to their fiscal foundations, but if others have complained it might help get rid of fucking CityLink and their lying drivers.
So do I cancel the order and try and get the item in town (for £20 more, if it's in stock) or do I stick with this merry-go-round of irritation and hope I get the goods eventually (the last time I dealt with Citylink it took 2 weeks to get recipient of the goods!),
I've also written to the company I bought the go
ods for saying that unless they give me the choice of choosing another courier, I'll take my business elsewhere. I'm sure that news isn't exactly going to rock them to their fiscal foundations, but if others have complained it might help get rid of fucking CityLink and their lying drivers.
Sunray
Its sunny somewhere.
City Link drivers must carry a flexible version of those litter pickers so they can deposit the card in your house without you hearing it drop.
I wrote to Carphone warehouse pleading with them to let me (for extra cash) use standard royal mail special delivery. At least If they can't deliver, the depot is just down the road for me.
City Link's depot is fucking miles and miles away in some god forsaken industrial estate which also seems to be strategically placed miles from any public transport.
I wrote to Carphone warehouse pleading with them to let me (for extra cash) use standard royal mail special delivery. At least If they can't deliver, the depot is just down the road for me.
City Link's depot is fucking miles and miles away in some god forsaken industrial estate which also seems to be strategically placed miles from any public transport.
When courier companies fuck up like this, it's often worthwhile asking for the name & tel number of the local depot manager, and speaking to him/her directly.
Tell them that you've already lost a day's pay waiting in for their driver, and that unless they want a bill for that, they should get the item out to you at an agreed time TODAY - whether they've got to send it out by another courier, or an employee in a car etc.
Courier companies will do this if you kick up enough fuss (politely but firmly
). You could also name-drop the MD - say you're an old friend or summat. That should get results, too!
Tell them that you've already lost a day's pay waiting in for their driver, and that unless they want a bill for that, they should get the item out to you at an agreed time TODAY - whether they've got to send it out by another courier, or an employee in a car etc.
Courier companies will do this if you kick up enough fuss (politely but firmly
). You could also name-drop the MD - say you're an old friend or summat. That should get results, too!Heheh - and now, Straight In At NUMBER ONE!
editor
hiraethified
Result!
And we've moved right up to #3 for "Citylink couriers" now.
I kicked up such a fuss with eBuyer about their shitty choice of courier that they've just refunded me carriage costs too.
g force
Affects Shatner's Basoon
Good Work. My employer refuses point blank to use them or in fact deal with anyone else who uses them to send stuff to us. City Link once managed to lose a CD...one CD....that was travelling 0.6 miles (by law it had to be sent via a third party and signed for blah blah otherwise i'd have walked it round!!)
Chz
Stark Raving Sane
Result!
And we've moved right up to #3 for "Citylink couriers" now.
I kicked up such a fuss with eBuyer about their shitty choice of courier that they've just refunded me carriage costs too.
Oh this is just brilliant. I've hated them for so long... I didn't mind going to the Wimbledon depot in summer, but it was a right bastard in mid-February. And going there seemed the only way to ever get my package!
dogmatique
merde alors
Forgive me for thinking this, but I suspect that when the drivers take a look at where they're delivering to, they go *fuck that* I'm not leaving my van unattended here and decide that you're not in...
They've always been reliable in the West End, and at home - but then I live on what they'd see as a nice and cozy middle class semi street...
Arse, but true...
They've always been reliable in the West End, and at home - but then I live on what they'd see as a nice and cozy middle class semi street...
Arse, but true...
Sunray
Its sunny somewhere.
No they can park outside my house very easily.
No card and people in every single day. Far as I am concerned tracking clearly showing they couldn't be arsed to deliver.
Date Time Location Event Details
1 Oct 2008 05:30:00 PM LONDON E GB Delivery attempted
1 Oct 2008 05:30:00 PM LONDON E GB Held by carrier - customer to arrange delivery
1 Oct 2008 08:32:00 AM MILTON KEYNES BUCKINGHAMSHIRE GB Out for delivery
1 Oct 2008 04:50:00 AM MILTON KEYNES BUCKINGHAMSHIRE GB Arrival Scan
30 Sep 2008 03:19:00 PM MILTON KEYNES BUCKINGHAMSHIRE GB Departure Scan
Tried to ring, we only have a land line for internet, I've no phone to plug into it so used my mobile. It tells me I need to ring using a land line sorry for the inconvenience, *click* Amazon can keep the fucking thing.
Thats what everyone should do when no card is left. Swallow the desire for whatever you ordered and let it bounce and request a refund because of the poor service.
No card and people in every single day. Far as I am concerned tracking clearly showing they couldn't be arsed to deliver.
Date Time Location Event Details
1 Oct 2008 05:30:00 PM LONDON E GB Delivery attempted
1 Oct 2008 05:30:00 PM LONDON E GB Held by carrier - customer to arrange delivery
1 Oct 2008 08:32:00 AM MILTON KEYNES BUCKINGHAMSHIRE GB Out for delivery
1 Oct 2008 04:50:00 AM MILTON KEYNES BUCKINGHAMSHIRE GB Arrival Scan
30 Sep 2008 03:19:00 PM MILTON KEYNES BUCKINGHAMSHIRE GB Departure Scan
Tried to ring, we only have a land line for internet, I've no phone to plug into it so used my mobile. It tells me I need to ring using a land line sorry for the inconvenience, *click* Amazon can keep the fucking thing.
Thats what everyone should do when no card is left. Swallow the desire for whatever you ordered and let it bounce and request a refund because of the poor service.
Pickman's model
sunset spires and twilight woods
i was waiting for something to be delivered to work today. so amazon, in their wisdom, sent it out by citysprint. according to amazon:
but according to citysprint:
but according to citysprint:
i don't understand how both can be true. the fucking thing only had to come from the docklands to central london before 5pm, because of the post room, but it seems this was beyond them.
Boycey
juvenile rave slut
amazon are using citysprint? wankers.
Plumdaff
increasingly dispiriting
Currently this isn't working with dpd. They have so far claimed the workplace doesn't exist, then attempted to deliver to a bathroom shop across the road - this is after two occasions in which they claim to have tried my home address but left no card. Avoid.
nino_savatte
No pasaran!
I waited in all day a couple of weeks ago for a very important package. It never arrived. It didn't arrive the following day or the day after. 3 days later, I return home to find it on my doorstep. No card, nothing.
I now refuse to do business with any company that uses ShittyLink.
I now refuse to do business with any company that uses ShittyLink.
RubyToogood
RubyTwobikes
Go to Google. Type in "Citylink Couriers." Enjoy results #3, #4, #15 and #17.
That's the Barbara Streisand Effect in, err, full effect.
Try typing citylink problem complaint...
Citylink news on a Monday
This morning we had a parcel delivered by Citylink
Company name and address were correct but once opened it was clearly not for us. It was in fact a medical pump for enteral feeding so pretty bloody important to some poor sod.
We called Citylink giving shipment number and account number but they could offer no help but told us to return it to the depot. Later in the day the driver came back with part of the deliver he obviously forgot first time around but just dumped in the door without knocking.
This morning we had a parcel delivered by Citylink
Company name and address were correct but once opened it was clearly not for us. It was in fact a medical pump for enteral feeding so pretty bloody important to some poor sod.
We called Citylink giving shipment number and account number but they could offer no help but told us to return it to the depot. Later in the day the driver came back with part of the deliver he obviously forgot first time around but just dumped in the door without knocking.
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