Looby
Well-Known Member
Do not under any circumstances have any dealings with npower.
This and good luck.

Do not under any circumstances have any dealings with npower.

Oh she of the feckin' huge garden.
You can get putting bulbs in about now
Boatiebloke needs a shed for his lovely thing that's in a garage that isn't his garage![]()

My very first garden and it's 200ft long.
The phrase 'bitten off more than I can chew' springs to mind
I think I need to get myself over to the Garden Shed.
Thanks everyone for your advice about utility companies which seems to be, don't trust any of them, they're all evil cunts.

Scottish power i know are evil bastards, my mum's spent the last couple of months trying to get cash back off them... Done lots of shitty little things to hold out as long as they can (which obviously means that cash is generating income for them).
Basically yes, all energy companies are a shower of cunts.
ok then if it's been disconnected for a while you are entitled to sign up with whoever you want to for a supply however due to the stupidity of the rules you also need to tell the previous supplier you've moved in or are moving in so that they can come and connect it up again.
so sign up with the cheapest in your area switch with which will have the fairest cheapest sources for this and unlike others don't take a bung (Uswitch I'm looking at you here) to tell you which is cheapest from the suppliers.
try and get a package deal but stay away from the Local regional supplier of the area (ie if in London then previously this was London electric now EDF etc) as they have still got tariffs which are considerably higher than others. Stay away from powergen npower and British gas like the plauge unless you want a mountian of headache
if they happen to be the previous suppliers (and indeed most suppliers will try this trick) they will tell you that you HAVE to sign up with them this isn't true. they are touting for business basing it on the fact you won't know any different a disconnected property (unless it was you who was disconnected through non payment or meter tampering) is a free property and can be signed with anyone however the meter operator (engineers) can only be ordered by the incumbent supplier even if this is disconnected.
however if you choose your new supplier they will advise this process is underway and then contact the old supplier and advise you haev moved in and are switching to a new supplier and want them to reconnect. They should be able to get this done within 2 weeks however may try and dither and make you sign contracts etc.
Don't be bullied by them instead tell them that you will be switching to your new supplier and they are obligated to reconnect within a reasonable (2 weeks or so) timescale, under the utilities act 2000 (as amended in 2008) they will for the remained of the time be your deemed supplier after reconnection and before switching (which usually takes 4 to 6 weeks barring cock up) and you will be charged as a deemed supply (you've used it so it's 'deemed' you wanted it and therefore must pay the going rate) don't fall for their ah yes well we can charge extra for a deemed supply as these charges have to be equitable with their current equivalent charges IE pay by DD on a deemed supply will be the same rate as a contracted DD customer, pay as and when the bill arrives again at the same rate.
Be warned if the property has been disconnected for debt then you will almost certainly have to be credit vetted and if you're switching away they often tell you you MUST have a prepayment meter which is more expensive and a bugger to get rid of, you don't have to have one you can opt to pay a security deposit but you will need to be credit vetted (these are technically goods on credit which you then pay for after use) and they will come up with all manner of reasons why you HAVE to have a prepayment meter. Swallow none of their nonsense and stand firm (this goes doublelly if it's British Gas or Npower).
Once you've signed up and switched do not go direct debit for at least a year so you can monitor your usage as otherwise you'll find they set the DD too low to hook you in and then you end up with a large bill at the end of your DD period and have to increase the payments (often by 200%) the following year. The discount you'll get on DD is around £15 on average for an entire year so it's not worth it (this goes for everyone) it's only worth it to them because it allows them to dictate the payment amount each year and hike as an when they choose which has in the past lead to peoples DD's going up to thousands of pounds and them taking it too without warning... (well a letter sent which always looks like a circular/junk mail letter so is usually binned as such).
Stay away from Eco-tricity and fixed term deals as well they are never benefical to you long term and always have hidden clauses which mean price rises impact instantly and price drops are never included.
that's about it i think...

ok then if it's been disconnected for a while you are entitled to sign up with whoever you want to for a supply however due to the stupidity of the rules you also need to tell the previous supplier you've moved in or are moving in so that they can come and connect it up again.
so sign up with the cheapest in your area switch with which will have the fairest cheapest sources for this and unlike others don't take a bung (Uswitch I'm looking at you here) to tell you which is cheapest from the suppliers.
try and get a package deal but stay away from the Local regional supplier of the area (ie if in London then previously this was London electric now EDF etc) as they have still got tariffs which are considerably higher than others. Stay away from powergen npower and British gas like the plauge unless you want a mountian of headache
if they happen to be the previous suppliers (and indeed most suppliers will try this trick) they will tell you that you HAVE to sign up with them this isn't true. they are touting for business basing it on the fact you won't know any different a disconnected property (unless it was you who was disconnected through non payment or meter tampering) is a free property and can be signed with anyone however the meter operator (engineers) can only be ordered by the incumbent supplier even if this is disconnected.
however if you choose your new supplier they will advise this process is underway and then contact the old supplier and advise you haev moved in and are switching to a new supplier and want them to reconnect. They should be able to get this done within 2 weeks however may try and dither and make you sign contracts etc.
Don't be bullied by them instead tell them that you will be switching to your new supplier and they are obligated to reconnect within a reasonable (2 weeks or so) timescale, under the utilities act 2000 (as amended in 2008) they will for the remained of the time be your deemed supplier after reconnection and before switching (which usually takes 4 to 6 weeks barring cock up) and you will be charged as a deemed supply (you've used it so it's 'deemed' you wanted it and therefore must pay the going rate) don't fall for their ah yes well we can charge extra for a deemed supply as these charges have to be equitable with their current equivalent charges IE pay by DD on a deemed supply will be the same rate as a contracted DD customer, pay as and when the bill arrives again at the same rate.
Be warned if the property has been disconnected for debt then you will almost certainly have to be credit vetted and if you're switching away they often tell you you MUST have a prepayment meter which is more expensive and a bugger to get rid of, you don't have to have one you can opt to pay a security deposit but you will need to be credit vetted (these are technically goods on credit which you then pay for after use) and they will come up with all manner of reasons why you HAVE to have a prepayment meter. Swallow none of their nonsense and stand firm (this goes doublelly if it's British Gas or Npower).
Once you've signed up and switched do not go direct debit for at least a year so you can monitor your usage as otherwise you'll find they set the DD too low to hook you in and then you end up with a large bill at the end of your DD period and have to increase the payments (often by 200%) the following year. The discount you'll get on DD is around £15 on average for an entire year so it's not worth it (this goes for everyone) it's only worth it to them because it allows them to dictate the payment amount each year and hike as an when they choose which has in the past lead to peoples DD's going up to thousands of pounds and them taking it too without warning... (well a letter sent which always looks like a circular/junk mail letter so is usually binned as such).
Stay away from Eco-tricity and fixed term deals as well they are never benefical to you long term and always have hidden clauses which mean price rises impact instantly and price drops are never included.
that's about it i think...
How helpful are you![]()

Loads of info - thanks very much!