Broadband Recommendations Please
- Thread starter oddworld
- Start date
Emerald Toucan
Lurker - Premier Division
Yeh, Zen have a monthly contrqact and are definately one of the best around, but unfortunately cost al lot.
Yesterday I connected to Be Broadband which have a 3 month contract followed by rolling monthly contract. 24Mb for £24, although due to shit cabling and distance from the exchange my speed is only 14Mb.
Not bad though and yesterday my download speed hit 1.5Mb per sec
Yesterday I connected to Be Broadband which have a 3 month contract followed by rolling monthly contract. 24Mb for £24, although due to shit cabling and distance from the exchange my speed is only 14Mb.
Not bad though and yesterday my download speed hit 1.5Mb per sec
Lazy Llama
Suburban robots that monitor reality
cyberfairy
http://unicycle-emptiness.co.uk/
Bump as I too need advice on best value broadband with best service according to real people not some crappy advert....any recommendations greatfully recieved...
Elvis Parsley
Well-Known Member
i used to think that, but the past few months they've been fucking useless.han said:
when we moved they fucked up and we had an extended period of down time, they apologised and promised a refund. refund never arrived so we complained and were told they had no record of such a promise and would only refund for half the downtime. we complained - no joy. refund still hasn't arrived. will be complaining again shortly.
we've also been fucked about with regular short periods of downtime, usually a few minutes several times a day and also been told that we'd gone over our download limit, and blocked from access to the net, despite being 27Gb in credit.
we complained - they said they'd get back to us - did they fuck!
we joined Zen because of the excellent service, but the last few months they've been consistently shit.
fuck 'em
han said:
they are very good, but as has already been said, they cost far too much. My £35 rate (8mb, in theory) gets me a cap of 50gb, then £1 a gb thereafter. so when i hit 70-odd gb a month it's up to £55 or more.
Be offers a theoretical 24mb speed, uncapped, for £24. So I am going to swap..
eta: actually, Zen also totally fucked me before Xmas - i moved my pay date and it was all signed off and agreed. Then I got an email invoice on the old paydate, called them straight away to explain that they really couldn't take the money out. They told me it was issued automatically, in error, and the money wouldn't be deducted. But then it was, it left me broke r and it caused something else to bounce which cost me bank charges. They were really apologetic about it but still..
cyberfairy said:
look at Eclipse ... customer service appears to be based in Exeter ... I have mates who use them all over the country tho'...been withe'm for nearly 6 months...only ISP I've never had any problems with in that sort of time period...touch wood...except for the time I got free Net access for 3 years... I want an ISP like that agin!!!!
pm me if you want to give me monies for referring you. LOL!
moi £14.99 unlimited 8mb..sometimes_regularly slamming 40 gig a week between 3 of us but I mostly do the downloading.
han
love is the answer
Gosh - I've never heard of any probs with Zen before now! Have been recommended them countless times.
Maybe they're sitting on their laurels a bit.
Be sound good.
I'm with PlusNet, who have been good until summer 2006 when they had a long period of downtime (2 weeks!).
What ISP do all the really geeky people use?
Maybe they're sitting on their laurels a bit.
Be sound good.
I'm with PlusNet, who have been good until summer 2006 when they had a long period of downtime (2 weeks!).
What ISP do all the really geeky people use?
RaverDrew said:
my rural line(2mb)
^^^porkies atm tbh
or
my townie connection(8mb)
pfft :::
obviously it's all down to BT scummage and the allowances given to Businesses & Other Bodies...your General Public is denied access to the proper lines available down here..coz they can..not because it's not wanted or not available<<<says conspiraloony_he.
rubbershoes
not the only raver in the village
i've never had a problem with zen. all the connection difficulties i had turned out to be at my end not theirs. but it was their most excellent customer services that talked me through the situation till i found the problem
zen cost but are worth it IMO
zen cost but are worth it IMO
Elvis Parsley
Well-Known Member
this is what i've been saying to mrs elvis everytime she asks why we're paying more than her friend with talktalk...virgin...aol...rubbershoes said:
it's just that since they started to piss us about, my arguments have been sounding a little weak. to myself also
it'a a shame, i really like Zen and like Han have recommended them to loads of people. maybe they just don't like me
So:
Avoid any broadband service with a usage cap.
Be is looking promising at present and has opened up I think 300-500 new exchange areas, the company announced today.
Never use a free service, they are all shit.
If unhappy with your provider, from tomorrow it should be much easier to get the MAC number off of your existing ISP so you can change without loss of access under new Ofcom regs which come into effect Feb 14.
If you can get cable, get cable, it's usually a lot more durable, though more pricey by the Mb - but I have had maybe 12 hours downtime in 5 or 6 years, so I think that's the trade-off, if access is critical.
I signed my mum up to Bulldog. They were not perfect, and I had some issues at first with them, but played some cards and got a better service and a refund.
Check the small print for what you actually get, some providers don't even sent a modem and expect you to get one yourself.
Personally, I feel like the state of the ADSL market is still a nightmare, it is very hard to make value judgements on service.
Watch out for contention rates, capping and the distance from the exchange.
Good luck.
Avoid any broadband service with a usage cap.
Be is looking promising at present and has opened up I think 300-500 new exchange areas, the company announced today.
Never use a free service, they are all shit.
If unhappy with your provider, from tomorrow it should be much easier to get the MAC number off of your existing ISP so you can change without loss of access under new Ofcom regs which come into effect Feb 14.
If you can get cable, get cable, it's usually a lot more durable, though more pricey by the Mb - but I have had maybe 12 hours downtime in 5 or 6 years, so I think that's the trade-off, if access is critical.
I signed my mum up to Bulldog. They were not perfect, and I had some issues at first with them, but played some cards and got a better service and a refund.
Check the small print for what you actually get, some providers don't even sent a modem and expect you to get one yourself.
Personally, I feel like the state of the ADSL market is still a nightmare, it is very hard to make value judgements on service.
Watch out for contention rates, capping and the distance from the exchange.
Good luck.
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