brixton bad service and rip offs
- Thread starter piff diddly
- Start date
top_biller
a big bowl of wrong
Kanda said:
Totally agree, it's like they've been chain ganged into it. Fair enough, working in Woolworths can't be a laugh a minute, but you still get great service from people doing shitty jobs so its no excuse.
gaijingirl
Well-Known Member
academia said:
I have to say fulham timber has always been really nice to me - although in a flirty patronising - you're a female who doesn't know what she's doing - kind of way. Play along with that (if you're a girl) and they're dead good...
I've built all my shelving from their stuff which I just get them to cut up and deliver to me.
Orang Utan
Maybe I like the misery
There's a particular cashier at Tescos who I despise - everyone seems to despise her too - her queues are shorter cos no-one wants to deal with her
Orang Utan said:
One woman in particular behind the "Customer Service" desk has managed to blatantly ignore customers for years, even walking away and leaving the area unattended to the bemusement of the (often long) queue. I don't understand why she's still there - sheer force of will or summat.
I feel privileged and grateful if I manage to get served by her.
Minnie_the_Minx
someinenhhanding menbag and me ah bollox
gaijingirl said:Currys!But I don't think that's only Brixton
Blenheim Gardens PO
*has only just looked into this thread and decided not to get involved*
Minnie_the_Minx
someinenhhanding menbag and me ah bollox
Someone should print this thread off and deliver it to all the shops concerned
top_biller
a big bowl of wrong
Worst service I've ever got was at the Herne Hill Apollo. I was so aggrieved I went against all protocol and complained to head office. I was really pissed off. Here's my email. God know's why I kept it, but I did:
"I recently moved to the Herne Hill area of London, SE24, and last Saturday decided to visit my local branch of Apollo on Norwood Road to join and rent a DVD. At about 9pm, having dug out the necessary identification documents and made the freezing walk to the store, I walked up to the counter behind which a young man was sitting reading a magazine. I waited for a few moments to be acknowledged however despite it being obvious that I was there, he failed to look up. I cleared my throat and said "Excuse me", at which point he looked up at me with the expression of someone having been rudely interrupted by an unnecessary annoyance.
"I'd like to join please" I said. "You can't join tonight" he replied and went back to his magazine. Slightly perplexed but imagining I was on the receiving end of some light hearted leg pulling, I asked again "No seriously, I'd like to join". Again he replied, "You can't join tonight" and went back to his magazine. Another uncomfortable pause. "You're joking aren't you?" I asked, still convinced that I was about to be let in on his humour. Again he looks up as if I'm ruining his concentration "I'm not joking". Back to turning pages. "Why can't I join tonight" I asked, now starting to feel annoyed and as if I'm being made a fool of. "Because we've run out of membership forms.". Again, back to his magazine. At this point, I though he must still be joking to come up with such a pathetic reason for refusing me to apply for membership, although I was still so taken aback by his attitude I was very unsure of what to say next. "Well when will you have some more?" I asked. "Dunno" he said shrugging. "Can you hazard a guess, next week?" "Dunno, I'm not in charge of stock". Another uncomfortable pause as he looks at his magazine again for a few seconds then back to me as if confused as to why I'm still standing there. To be honest, I was speechless having never before encountered such rudeness and unhelpfulness in a retail enviroment, and said something like "Well that’s not very helpful" and turned and left. His attitude and derogatory demeanour with me was unbelievable.
In light of the fact I was a prospective new customer, I'm even more amazed! If everyone was treated like that you'd have no customers at all! And to think that on maybe the busiest night of the week there were no membership forms ready for people wanting to join. If my details couldn't have been taken then transferred to a membership form, then that’s fine - a strange rule to enforce but there we go - he should have taken my number so he could advise when I could come back in.
Needless to say, at the moment I have absolutely no intention of returning to apply for membership, and you have therefore lost a potential regular customer. I'm usually very tolerant of service and living in London you encounter unsatisfactory service regularly. Despite that, this is the first time I have ever been minded to make a formal complaint, such was my experience. It ruined an otherwise enjoyable evening."
Anyway, they pulled the CCTV footage, verified it had happened and gave me lots of free rentals. I haven't seen the bloke since so I imagine he was sacked. Good, he was a twat.
"I recently moved to the Herne Hill area of London, SE24, and last Saturday decided to visit my local branch of Apollo on Norwood Road to join and rent a DVD. At about 9pm, having dug out the necessary identification documents and made the freezing walk to the store, I walked up to the counter behind which a young man was sitting reading a magazine. I waited for a few moments to be acknowledged however despite it being obvious that I was there, he failed to look up. I cleared my throat and said "Excuse me", at which point he looked up at me with the expression of someone having been rudely interrupted by an unnecessary annoyance.
"I'd like to join please" I said. "You can't join tonight" he replied and went back to his magazine. Slightly perplexed but imagining I was on the receiving end of some light hearted leg pulling, I asked again "No seriously, I'd like to join". Again he replied, "You can't join tonight" and went back to his magazine. Another uncomfortable pause. "You're joking aren't you?" I asked, still convinced that I was about to be let in on his humour. Again he looks up as if I'm ruining his concentration "I'm not joking". Back to turning pages. "Why can't I join tonight" I asked, now starting to feel annoyed and as if I'm being made a fool of. "Because we've run out of membership forms.". Again, back to his magazine. At this point, I though he must still be joking to come up with such a pathetic reason for refusing me to apply for membership, although I was still so taken aback by his attitude I was very unsure of what to say next. "Well when will you have some more?" I asked. "Dunno" he said shrugging. "Can you hazard a guess, next week?" "Dunno, I'm not in charge of stock". Another uncomfortable pause as he looks at his magazine again for a few seconds then back to me as if confused as to why I'm still standing there. To be honest, I was speechless having never before encountered such rudeness and unhelpfulness in a retail enviroment, and said something like "Well that’s not very helpful" and turned and left. His attitude and derogatory demeanour with me was unbelievable.
In light of the fact I was a prospective new customer, I'm even more amazed! If everyone was treated like that you'd have no customers at all! And to think that on maybe the busiest night of the week there were no membership forms ready for people wanting to join. If my details couldn't have been taken then transferred to a membership form, then that’s fine - a strange rule to enforce but there we go - he should have taken my number so he could advise when I could come back in.
Needless to say, at the moment I have absolutely no intention of returning to apply for membership, and you have therefore lost a potential regular customer. I'm usually very tolerant of service and living in London you encounter unsatisfactory service regularly. Despite that, this is the first time I have ever been minded to make a formal complaint, such was my experience. It ruined an otherwise enjoyable evening."
Anyway, they pulled the CCTV footage, verified it had happened and gave me lots of free rentals. I haven't seen the bloke since so I imagine he was sacked. Good, he was a twat.
gaijingirl
Well-Known Member
I was in there last weekend. Apollo has gone bust. It's been taken over by another company who haven't gotten round the changing the sign. The lady I spoke to in there was SUPER helpful... 
The woman that owns mango landing for telling me off when I tried to shut the side door that leads onto the road the other afternoon. There were about 20 toddlers running around and they were periodically running out the door having to be chased after by their parents.
She said I should stand by the door and stop all the kids with my leg if I was that worried about it! A bit rich for a place that supposedly prides itself on being child friendly. Its not as if there aren't two doors into the place.
She said I should stand by the door and stop all the kids with my leg if I was that worried about it! A bit rich for a place that supposedly prides itself on being child friendly. Its not as if there aren't two doors into the place.
Enid Laundromat said:That reminds me, who wants to hear about the cheery and helpful folk down the road at the Lambeth Housing Unit (again)?
I've heard that they have a particular reputation.....
gaijingirl
Well-Known Member
54321 said:
I'm surprised tbh.. I've had nothing but overwhelmingly good service (if a bit slow when it's crowded) from Mango. If you go to their quiz night (which costs £1 per person) they bring out huge platters of home made grub for each team at half time!
Gixxer1000
cant wheelie a shaftie :(
gaijingirl said:
Its road kill.
I think I know who you mean, she's a miserable so and so...I remember once asking for a pack of fags a few xmas's back when there was a huge queue behind me and she basically started screaming at me telling me she was busy. Busy standing there glaring at the queue
Like you say it beggars belief to how she is still in employment at Tesco
editor said:
That place is hilarious, I almost go in there just to see what levels of bizarre rudeness they can manage that day. I once saw them argue with a bloke for about 15 minutes because he actually wanted to buy all of their stock of something, which they objected to as other people might want it. it was late on a saturday afternoon, and it was something that would go off but they virtually made him beg for a few bags of alfalfa, or whatever it was.
anyone know of a better wholefood shop in the brixton area?
editor said:
my mum used to work in brixton wholefoods in the 70s (when it was across the road where that bar is now) and the woman who owned it was horrible even then and they were all supposed to be 'peace n love' hippies - me and my brother and sister used to be too scared to go in there
gaijingirl
Well-Known Member
If it's the French woman you're speaking of - I always just think of her as being particularly Gallic!!
ShiftyBagLady
Thinks she is a flower to be looked at
i know an exceedinging nice lady who works there, i will ask her to slip said grumpy lady some relaxing herbs
the shop is great though dont you think
the shop is great though dont you think
malice said:
I would go if there was a more convenient one. The shop is great but the staff in there are a bunch of superior, grumpy idiots. They act like you should be thanking them you are allowed in the shop to buy the nectar of the fucking gods. It's expensive and the old bitch behind counter really hacks me off.
That gnarly old hippy man is a tool as well. Worst service in Brixton. Everyone creeps around the shop as if it's a convalescent home.
Agree about Brixton Wholefood in the main, although I've very occasionally had service approaching courteous in there. Only once in a blue moon admittedly.
My main moan is that some of the veg in there is a joke. Organic it might have been, but some of it is so old and withered that it was probably picked before the invention of pesticides. I can't even believe they try and sell some of it to be honest.
I haven't be in there for a little while tbh, but i'd be very surprised if they've changed their grumpy spots.
My main moan is that some of the veg in there is a joke. Organic it might have been, but some of it is so old and withered that it was probably picked before the invention of pesticides. I can't even believe they try and sell some of it to be honest.
I haven't be in there for a little while tbh, but i'd be very surprised if they've changed their grumpy spots.
That's how I've felt the whole time I've been going in there! I thought I was too unhealthy and synthetic to warrant any courtesy off the (w)holier than thou staff.PieEye said:no
at least they're consistent. I actually got paranoid the last time I was in there because I thought it was me doing something wrong
I say we mount a coup
We'd smile! We'd tell people what stuff is! We'd pack our customers bags! YEAH!! Who's in? I can dedicate half an hour every six months
