Be Cuts Prices
- Thread starter Jambooboo
- Start date
skyscraper101
0891 50 50 50
Same happens to me. I find I constantly have to repair the connection to the Bebox or occasionally turn it off alltogether.
Speed-wise I rarely get above 4mbps.
Speed-wise I rarely get above 4mbps.
kyser_soze
Hawking's Angry Eyebrow
skyscraper101 said:
I had that problem when I first got the box, then it cleared itself up. One thing I have found is that if you're using a laptop and shut down by lowering the lid it takes a minute or two to reestablish connection when you open up...
I average about 5.5mbps...and yeah, there were some wobbles yesterday...
Have you got your bebox & welcome pack yet ?Badgers said:
My live date was yesterday, they texted me at 3am Saturday morning to say my router had shipped but they lied
Apparently their fulfillment company is running a serious backlog at the moment (and has been for months) so I have a misbehaving connection (11 Mbps Down/78 Kbps Up) and no router that Be will take support calls on 
Not a great start
At least you can get the buggers on the phone (unlike Bull$hit), it's just a shame that their accents are so strong you really have to concentrate to follow them. Now to see how good they are at actually getting things done.
skyscraper101
0891 50 50 50
Well I do have a laptop but it can just go down for no reason sometimes which is well annoying if you're trying to leave something seeding all day. I've set my laptop not to do anything if I cose the lid too so I doubt it's that.
Used to happen if someone else booted up their laptop while I was online (eg. my flatmate on his powerbook)
I think it's the Bebox as I never had probs on any other router.
Used to happen if someone else booted up their laptop while I was online (eg. my flatmate on his powerbook)
I think it's the Bebox as I never had probs on any other router.
Radar said:Have you got your bebox & welcome pack yet ?
My live date was yesterday, they texted me at 3am Saturday morning to say my router had shipped but they lied
Not a great start
Welcome pack is due today so possibly I am singing their praises too soon
Not too concerned if it does not arrive till tomorrow but would like to be reconnected soon
RIng 0808 234 8566, option 4 puts you through to the kit shipping people. Ignore what the web site says, these guys can check directly.Badgers said:Welcome pack is due today so possibly I am singing their praises too soon
Not too concerned if it does not arrive till tomorrow but would like to be reconnected soon
Well the bebox situation appears to be a total fuckup. They said I should have one by next Wednesday, it appears they totally underestimated their signup rate (or used city link <spit> as their shippers 
) and have been doing so for months.
But then again, my voice connection dropped dead Friday afternoon (about 6 hours after my stuttering ADSL finally bit the dust). I first spoke to BE, who assured me they'd completed their side of the commissioning work. I then faulted my voice line out to BT around 11pm, and by 11am this morning I have voice connectivity again and my ADSL is rocking along at
And best of all this is with my existing DG834PN, so it might even improve a tad whenever the bebox shows up and I can eyeball some decent line stats.
The Be techie that helped me out last night had to ring their provisioning team to see what whether my install had been completed or not, before I could ring BT. True to his word, he rang me back on my mobile from Bulgaria within a couple of minutes with the info I needed.
A welcome surprise indeed, I'm not used to residential ISPs returning calls when they said they will.
) and have been doing so for months.But then again, my voice connection dropped dead Friday afternoon (about 6 hours after my stuttering ADSL finally bit the dust). I first spoke to BE, who assured me they'd completed their side of the commissioning work. I then faulted my voice line out to BT around 11pm, and by 11am this morning I have voice connectivity again and my ADSL is rocking along at
Code:
[B]DownStream[/B] Connection Speed 14433 kbps
[B]UpStream[/B] Connection Speed 1274 kbpsThe Be techie that helped me out last night had to ring their provisioning team to see what whether my install had been completed or not, before I could ring BT. True to his word, he rang me back on my mobile from Bulgaria within a couple of minutes with the info I needed.
A welcome surprise indeed, I'm not used to residential ISPs returning calls when they said they will.
Sunray
Its sunny somewhere.
Told you.
I think that you have decent line stats, unless you have some dodgy extension wiring I wouldn't expect that the Speedtouch 780 is going to improve upon it.
There a very few sites that will max me out individually, the MSDN subscription download can, Steam from Valve does when I download.
I think that you have decent line stats, unless you have some dodgy extension wiring I wouldn't expect that the Speedtouch 780 is going to improve upon it.
There a very few sites that will max me out individually, the MSDN subscription download can, Steam from Valve does when I download.
Radar said:Hmm, so that suggests mine may ship tomorrow.
Ah well, time to find out for certain. I didn't have much luck getting a solid date the last two times I tried
Just had an update from them today so it sounds like tomorrow is the grand arrival of the new box. Mildly annoying that I had to wait four extras days but otherwise the level of customer service has been spot on and the first month bill free of charge is more than adequate (if the Be Box does arrive as promised) compensation when measured against competitors.
Oooh, It's all action round here too.Badgers said:Be Box arrived this morning at 09:10 as promised yesterday.
Finally we are reconnected to the matrix
The link to my delivery details finally starting displaying info this morning. Apparently my bebox is en-route from Charlton. Seeing it's been that way since 4am, it looks like they've given it a kick up the arse and told it to find its own way to Wapping.
After a swift panic attack I realised the couriers were actually Parcelforce and not citylink, which was nice.
Badgers, when your bebox arrives would you mind posting up which speedtouch model you got. I'm hearing a mishmash of 585s (the new one) as well as the 780s are currently being shipped.
hiccup
King of the Vagabonds
I got a 780 a month or so ago.
My connection is still virtually unusable roughly between 7pm - 9pm every evening. Disconnects every 5-10 minutes. No faster than 2.5Mbs. Have tried another router, but exactly the same thing happens. Waiting for a response from Be at the moment.
The connection is great the rest of the time. 6-7Mbs down, close to 1Mb up, steady as a rock. Most frustrating.
My connection is still virtually unusable roughly between 7pm - 9pm every evening. Disconnects every 5-10 minutes. No faster than 2.5Mbs. Have tried another router, but exactly the same thing happens. Waiting for a response from Be at the moment.
The connection is great the rest of the time. 6-7Mbs down, close to 1Mb up, steady as a rock. Most frustrating.
Yep, that's what plopped onto my doormat via Parcelforce this afternoon.Badgers said:I have got the 585
Up and installed on firmware 6.1.4.3, speeds are almost identical to what I was getting with my DG834PN.
One little oddity was that the firewall appeared to be disabled by default. It's not a major problem as NAT is still covering your ass to a degree, but a bit strange in these security concious days.
Classic Thompson look and feel to the UI, its like working with a BT home hub all over again <spit> At least this Thompson allows you to readdress your DHCP pools when you readdress your LAN, unlike the poxy HH.
Now to see if I can get the DMT tool working under wine, or see if there's anything native in linux I can use to get some baseline stats.
skyscraper101
0891 50 50 50
I am lucky if I get above 4Mbps Downstream on Be
ChrisFilter
Like a boss.
hiccup said:
Odd, because there's no traffic shaping with Be. I've never had less than about 17MB downstream.
Box arrived, plugged up... but looks like I'm unlucky. PC Talks to Box. Box gets ADSL (i.e. sees a bitrate)... admin interface says all tests are OK.
Only one prob... box isn't being given an IP by be... permanently stuck on "contacting DHCP server".
Now in the tech support queue.
Position #28
Only one prob... box isn't being given an IP by be... permanently stuck on "contacting DHCP server".
Now in the tech support queue.
Position #28
Ouch... The problem with a large number of people getting new kit at the same time, they flood support lines if it doesn't go smoothly.paolo999 said:Position #28
BTW Paulo, could you check something with your router if you don't mind ?
Can you telnet to it from an inside address please ?? If you don't understand what I mean, don't worry about it
if you do, let me know if you see a user prompt or not.I'm having problems with mine, it seems to be severely lobotomised
It does the basics nice and quickly, just trying to get the flash stuff working.Similar threads
