They always answer my emails immediately. With an automated response saying they're really busy.Originally posted by Justin
... they don't answer their emails more than once every two months...
You then wait a week, email again and receive an automated response saying they're really busy.
You then email seeking a copy of their complaints procedure so you can complain about them not answering your emails. And receive an automated response saying they're really busy.
You then email to ask for a copy of their complaints procedure so you can complain about them not sending you a copy of their complaints procedure because you wanted to complain about them not answering your emails.
And receive an automated response saying they're really busy.
It's great!





