Urban75 Home About Offline BrixtonBuzz Contact

Apple reduces speed of iPhones as batteries wear out, report suggests

mauvais

change has become unavoidable
In a secretive way that made customers far more inclined to shell out for a new model. Nice.
Meh. As scandals go, it's pretty tame - no Dieselgate - and you could make much the same complaint about OS upgrades targeting new phones slowing down older ones. But again, it would be largely misguided.
For the record, Samsung recently unexpectedly gave me a brand new screen, motherboard and battery for my eBay bought, Austrian-sourced, over one year old S7. And they did it all in a day. I have to say I expected nothing like that level of service, so you may be surprised.
Interesting. How did you approach them? I was thinking of asking in their shop.
 

mauvais

change has become unavoidable
So can I get a new battery installed in my 6s for £25? Whats the easiest/quickest way to get this done?
Book an appointment at the Apple Store. Also apparently there is something in the settings menu now that reports battery health, but I don't have a phone myself to tell you where.
 

cybershot

Well-Known Member
So can I get a new battery installed in my 6s for £25? Whats the easiest/quickest way to get this done?
If it fails the battery test, yes. The offer is on all this year, so if your battery is fine at the moment, I'd leave it for as long as possible to get as much longevity out of your current battery before replacing it.

You need to go to an Apple Store, or post it in to them.
 

cybershot

Well-Known Member
She said she saw it, and it seems to be in iOS 10.2.1, but I'm an Androidist, so I don't know. This was last week.
Theres the thing that shows you what's eating your battery, but not the health of the battery, if that makes sense. Should be coming in an update at some point.
 

mauvais

change has become unavoidable
Theres the thing that shows you what's eating your battery, but not the health of the battery, if that makes sense. Should be coming in an update at some point.
Whatever it is, it reported that a battery service may be required.
 

editor

hiraethified
Meh. As scandals go, it's pretty tame - no Dieselgate - and you could make much the same complaint about OS upgrades targeting new phones slowing down older ones. But again, it would be largely misguided.
Interesting. How did you approach them? I was thinking of asking in their shop.
I went into their Oxford Street store expecting to be told to naff off, but they didn't care where I bought the phone (I mumbled something like "I think I got it from Amazon..."). All that mattered to them that was from the EU and thus eligible for a free repair.

Incidentally, they told me that if the phone's battery health was showing as under 70% they'd replace it for free. It was showing 79% but they changed it anyway.
 

cybershot

Well-Known Member
No, but it's a nice little bonus for some those youngsters working in a retail store, something you rarely see for people on the shop floor these days. All that clapping is paying off.
 

Gromit

International Man of Misery
So on the 10th January I use my Apple Support App to book a replacement battery for my 6s.
Earliest appointment is 15th January.
I go in 10 mins early and check in with a ‘specialist’.
After 20 mins someone comes to see me.
What the issue I’m asked.
I’ve booked a battery repair.
What’s wrong with it I’m asked.
I’ve had the phone ages. It’s time.
Okay we’ll order one in and email you when it here. You won’t need to book, just turn up and it will take about an hour and a half.

You knew I was coming in for a battery replacement. Why wasn’t one here.

A consultant has to verify that you need one.

I ordered one, I’ll be paying for one, it’s not like you are doing it for free, it’s been in the press, why the hell does it has to be verified? I’ve spent time and petrol to have a conversation with you that could have been done on the phone. Plus I answered a load of questions in the app to get to this stage. Was that all just a waste of time?

That’s the procedure sorry...
[Checks his iPad]
When did you buy the phone?
Years ago.

You are in luck. Yours is one of a batch which had battery defects. Your replacement is free.

So it looks like I didn’t have to wait for the price drop. Could have had this free previously.
Waiting now for my come back in email.
Posted this elsewhere. Realise this is the more pertinent thread.

Phone call today. My battery arrives next Wednesday.
I’ve booked a Thursday slot.
Previous consultant told me (in the shop) that they hold batteries for you for 5 days.

Confirmation of my slot says this:
After 25/01/2018, we will have to release this part for use in another repair. Please note, due to the high demand for batteries, we are unable to extend this date any further.
So 5 days has pretty much gone to 0 days because it seems loads are saying oi change my battery. Apple are saying fuck you if you can’t make your appointment, someone else will have it.

Initial request was submitted 10th January. 15 days to arrange the repair from start to finish.
Does that seem reasonable insomuch as I’ll only be without a phone for 2 hours. Previously you posted your phone somewhere and it took a week to get back to you.
 

xenon

ContentIsBuffering....
Well, took my 6s into the Apple store last week to get battery replaced. It has needed charging more than once a day and was really sluggish at times. Expected to pay 25 quid. They said it would actually be a free battery replacement due to serial number indicating it being one of a batch that might have suffered unexpected shutdowns. (Mine hadn't.)

Anyway, they couldn't actually get the battery out so gave me a new 6S. Which was nice...
 

xenon

ContentIsBuffering....
Posted this elsewhere. Realise this is the more pertinent thread.

Phone call today. My battery arrives next Wednesday.
I’ve booked a Thursday slot.
Previous consultant told me (in the shop) that they hold batteries for you for 5 days.

Confirmation of my slot says this:


So 5 days has pretty much gone to 0 days because it seems loads are saying oi change my battery. Apple are saying fuck you if you can’t make your appointment, someone else will have it.

Initial request was submitted 10th January. 15 days to arrange the repair from start to finish.
Does that seem reasonable insomuch as I’ll only be without a phone for 2 hours. Previously you posted your phone somewhere and it took a week to get back to you.
I'm a bit ashamed to say, Felt a bit weird being without a phone for 2 hours. Well a bit longer, it wanted to do an iOS update when I left the store. I couldn't check the time, bus arrivals, browse Urban, call anyone, listen to music at the bus stop.. It was hell man. :facepalm: :D
 

Gromit

International Man of Misery
Well, took my 6s into the Apple store last week to get battery replaced. It has needed charging more than once a day and was really sluggish at times. Expected to pay 25 quid. They said it would actually be a free battery replacement due to serial number indicating it being one of a batch that might have suffered unexpected shutdowns. (Mine hadn't.)

Anyway, they couldn't actually get the battery out so gave me a new 6S. Which was nice...
Bet I’m not so lucky.
 

Gromit

International Man of Misery
OK i was as lucky.

God knows how long all my apps will take to download. Part of me wishes i'd iTune(d) em all onto my Laptop but shiny unscratched, free of chipping new phone and a new 1 year warranty. Really can't grumble.

If i can go another 27 months on this phone (like the last one) then 54 months for what i paid is turning into value for money and a new record for length of time keeping a phone.
 
Last edited:

cybershot

Well-Known Member
Has anyone had a battery replaced recently at an apple store? Do they do it same day? I don’t really want to get my OH to book an appointment at the Birmingham one and be told needs to come back as it’s not easy for her to get too and also doesn’t have a spare phone to put sim into. It’s for an iPhone 6s would rather get some more mileage out of it than upgrade this year.

In other battery related news iOS 13 will apparently ‘learn’ your charging routine. So for example. If you charge every night it will charge up to 80% fairly quickly and then stop charging. Doing the final 20% for before you usually unplug it. Apparently this will help reduce battery wear and tear.

I assume this learning either takes a while or can be customised. Which knowing apple will just be on or off. Not sure I’d be pleased taking out a phone that I needed a full days charge with and it was barely over 80%
 
Top