change has become unavoidable
Meh. As scandals go, it's pretty tame - no Dieselgate - and you could make much the same complaint about OS upgrades targeting new phones slowing down older ones. But again, it would be largely misguided.In a secretive way that made customers far more inclined to shell out for a new model. Nice.
Interesting. How did you approach them? I was thinking of asking in their shop.For the record, Samsung recently unexpectedly gave me a brand new screen, motherboard and battery for my eBay bought, Austrian-sourced, over one year old S7. And they did it all in a day. I have to say I expected nothing like that level of service, so you may be surprised.