Sounds to me like the journo/s who put this report together could do with doing a little more research before they start being all contentious. Dozens of people being put out on the street is obviously no laughing matter but it sounds like some of them were receiving advice before the bailiffs turned up.
Local Authority's "gatekeeping" methods generally mean that people at imminent threat of homelessness often have to be put out by court-appointed bailiffs before the Council will accept their legal responsibility to provide housing, either LA or private rentals. It's possible that all of the tenants were hoping to be housed by the Council rather than accepting that they'd have to find their own roofs over their heads in private accommodation.
There's a whole lot going in this particular situation than meets the eye, I reckon. However, it's all conjecture failing proper reporting.