Hi. I had my medical for IB/ESA transfer on 21st Dec. 27th Dec I received a phone call infoming me I had failed. I was told a notification letter would be posted out to me. I stated that I wanted to appeal. The lady said she would include with the letter an appeal form and a copy of my medical report. I have received nothing. For the past two days I have phoned them several times. I was told on each time that someone would call me back. No one called. Today I called again and someone did return my call. I asked him if I could have my notification letter, appeal form and copy of my medical report posted asap. I was told quite sharply that I had to claim JSA until my appeal went though. And that I needed to send a letter saying that I wanted to appeal. And that I would have to make an appointment with jobcentreplus. I questioned him on why I could not claim the assessment rate while I appealed. But he got very irritated and started shouting that as I wasn't currently getting any benefit, there was nothing to appeal. That makes no sense at all. Could someone please tell me if it's right that I have to claim JSA? I really thought I could claim an assessment rate. But he was having none of it. I have today taken my medical certificate to jobcentre. That is dated until 30th March 2012. Please help as I am totally confused. And to be honest I feel very intimidated since that phone call. And the time I get to appeal is ticking down fast. Thank you.